René Olsen Email and Phone Number
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24+ years within the IT industry, with 13 of those years spent in technical support/engineering before moving into sales.Product experience: IT-Security | Network (Routing & Switching) | Data Center Infrastructure | CloudSales experience: Virtual Sales | Field Sales | Channel Management | Business / Account Development in Major, Enterprise and mid market account.
Arrow Ecs Denmark
View- Website:
- arrowecs.dk
- Employees:
- 119
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Business Development ManagerArrow Ecs Denmark Aug 2022 - PresentBallerup, Capital Region, DenmarkCovering Denmark & Iceland as BDM for the following vendors:Arctic WolfCheck PointCoreView (NetSec only) - MSP automated M365 Governance, Management & Configuration platformJuniperManaged Service for the NetSec (Network & Security) business unitMain responsibilities include but are not limited to:▪ Meet & exceed the product lines sales targets▪ Ensure Arrow’s margins are meet & exceeded for each of the product lines▪ Vendor & partner relationship▪… Show more Covering Denmark & Iceland as BDM for the following vendors:Arctic WolfCheck PointCoreView (NetSec only) - MSP automated M365 Governance, Management & Configuration platformJuniperManaged Service for the NetSec (Network & Security) business unitMain responsibilities include but are not limited to:▪ Meet & exceed the product lines sales targets▪ Ensure Arrow’s margins are meet & exceeded for each of the product lines▪ Vendor & partner relationship▪ End-user meetings with partners and or vendors▪ Trusted advisor to partners & end-users▪ Marketing activities related to sales, pipeline generation and brand awareness▪ Discover & onboard new tech vendors that fit into our Managed Services portfolio Managed Services (security):▪ Develop new types of Managed Services to differentiate Arrow from its competitors▪ Creation of services our partners can build their own Managed Services around▪ Advisor on other Nordic Managed Services projects▪ Development of Arrow’s PRO-SEC STACK, a complete security solution that maps out products to kill chain and stich them together in a cohesive fabric: o M365 (core) hardening through use of automation tool (CoreView) o M365 tenant configuration backup & restoration (CoreView) o M365 tenant configuration drift detection through use of templates (CoreView) o Complementary layer of security suite spanning from email to cloud o Perimeter layer o Full stack (from core to perimeter) monitoring (SOC/MDR) layer o Use of Breach & Attack Simulation (BAS) for true security posture, hardening and to advice on where IT security budgets should be focused o Use of Attack Surface Management (ASM) together with BAS to help prioritize workorder o Managed backup Show less -
Territory Account ManagerCheck Point Software Technologies, Ltd. Feb 2021 - Aug 2022Denmark▪ Managing 80 existing accounts.▪ Hunter on a prospect list of 120+ accounts varying from Major to SMB accounts.▪ Main areas of focus are Perimeter Security, OT / IoT, Cloud and Compliance.▪ Presenting, spec’ing, quoting and negotiating with various levels within the organizations.▪ Forming close alliances with certain of our technology partners, with focus on Nutanix.▪ Close collaboration with our newest distributor (Arrow) in order to ramp them up.▪ Managing and… Show more ▪ Managing 80 existing accounts.▪ Hunter on a prospect list of 120+ accounts varying from Major to SMB accounts.▪ Main areas of focus are Perimeter Security, OT / IoT, Cloud and Compliance.▪ Presenting, spec’ing, quoting and negotiating with various levels within the organizations.▪ Forming close alliances with certain of our technology partners, with focus on Nutanix.▪ Close collaboration with our newest distributor (Arrow) in order to ramp them up.▪ Managing and developing partners that falls outside of our CAM’s scope.▪ In general working with our channel to develop our common accounts through new- and up-sale. Show less -
Blockchain ConsultantDippli Jan 2018 - Dec 2018▪ Involved in various blockchain and crypto related projects.▪ Co founder, editor and wiki author on dippli.com a crypto news site.▪ Webmaster / developer for coincurrencynews.com, icobooks.com and bitcashplayer.com.▪ Core member of News Token Pool / NETP ICD token project.▪ Founding Member ( HTMLBunker.com HRC20 crypto exchange). -
Relations ManagerOptyhunt B.V. May 2017 - Jan 2018Amsterdam Area, Netherlands▪ Helping IT businesses achieving big savings on support renewals on hard- and soft-ware.▪ Providing free advisory services to IT end-users on technology, reseller and vendor choice.▪ Working with IT channel partners and vendors on expanding their footprint in the Nordic market.
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Virtual Sales Account Manager (Vsam), Denmark & TerritoriesFortinet Mar 2016 - May 2017Copenhagen Area, Capital Region, Denmark▪ Grow and expand Fortinet Denmark’s business in the SMB, Mid- and Enterprise (major) market.▪ Assist field sales getting a first meeting with former business relations.▪ Develop own accounts and channel.▪ Host customer meeting off- and on-site.▪ Meet and exceed quarterly quota. -
Sdr NordicsNutanix Oct 2015 - Mar 2016Hoofddorp▪ Position HCI (Hyper Converged Infrastructure) to prospects in the Nordics & Baltics.▪ Booking initial meeting with territory, target and major accounts.▪ Sizing solutions and build quotes. -
Corporate Sales Representative, Denmark, Greenland & Faroe IslandsPalo Alto Networks Aug 2015 - Sep 2015Amsterdam Area, Netherlands▪ Exceed the assigned territory’s sales goal.▪ Maintain an accurate sales forecast in SFDC.▪ Work closely with the territory RSM, VAR and distributor.▪ Build pipeline by identifying new opportunities and develop run rate business.▪ Qualify, customize, propose, negotiate, quote and close deals. -
Sr. Business Developer, Denmark & GreenlandPalo Alto Networks Jul 2014 - Aug 2015Amsterdam Area, Netherlands▪ Develop and penetrate the Danish cyber security market by getting Palo Alto Networks into greenfield accounts.▪ Booking initial and follow-up meetings with territory, target and major accounts.▪ Strengthen relationship with alliance partners through booking joint meetings with a partner such as VMware (NSX).▪ Back office support and coordination of my SE’s, territory and major account manager. ▪ Develop and improve the inside to outside sales processes for the team, partners… Show more ▪ Develop and penetrate the Danish cyber security market by getting Palo Alto Networks into greenfield accounts.▪ Booking initial and follow-up meetings with territory, target and major accounts.▪ Strengthen relationship with alliance partners through booking joint meetings with a partner such as VMware (NSX).▪ Back office support and coordination of my SE’s, territory and major account manager. ▪ Develop and improve the inside to outside sales processes for the team, partners and alliance partners. Show less -
Inside Sales Partner Account Manager & Commercial Account ManagerJuniper Networks Aug 2013 - Jul 2014Amsterdam Area, NetherlandsInside sales Partner Account Manager:▪ Developing and growing the Danish, Norwegian and Icelandic enterprise networking market.▪ Build internal territory business plans and aligning them to external business plans.▪ On-boarding a number of select resellers and growing them to a Juniper Select and or Elite partner.▪ Partnering with their C-Level management to define business plans and strategies to grow our businesses.▪ Perform monthly and Quarterly Business Reviews to track… Show more Inside sales Partner Account Manager:▪ Developing and growing the Danish, Norwegian and Icelandic enterprise networking market.▪ Build internal territory business plans and aligning them to external business plans.▪ On-boarding a number of select resellers and growing them to a Juniper Select and or Elite partner.▪ Partnering with their C-Level management to define business plans and strategies to grow our businesses.▪ Perform monthly and Quarterly Business Reviews to track revenue growth, partner credits and define next steps.Inside sales Commercial Account Manager:▪ Build pipeline by uncover new business and develop install base.▪ Qualify, customize, propose, negotiate, quote and close deals.▪ Develop and run product campaigns and promotions for the territories.▪ Act as a trusted adviser to my customers’ engineers and C-Level management on their networking needs.▪ Host on-site and remote product presentations. Show less -
Business Development ManagerEnvy Performance Parts B.V. 2012 - 2013Netherlands▪ Explored the possibility of setting up a car tuning and detailing business in India.▪ Performed an on-site market research in Bangalore, India.▪ Negotiated with suppliers from Germany and France for the sole distribution rights in India.▪ Pursued a certification with TUV Austria; a requirement by the German supplier.▪ Discontinued the project due to the market conditions and financial prospects were not favorable.
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Customer Escalations Manager, Emea 2Ls Consumer EngineeringHp 2005 - 2012Netherlands▪ Managed, developed and grew a team of 11 highly qualified and high performing individuals.▪ Created a personal development program for the team using the tools and trainings available.▪ Served as a mentor and coach for the individual team members.▪ Managed the team through organizational, departmental and team changes.▪ Successfully managed 2000+ P1 to P3 escalations yearly, within their defined TAT.▪ Created synergy and scalability through working with and leveraging… Show more ▪ Managed, developed and grew a team of 11 highly qualified and high performing individuals.▪ Created a personal development program for the team using the tools and trainings available.▪ Served as a mentor and coach for the individual team members.▪ Managed the team through organizational, departmental and team changes.▪ Successfully managed 2000+ P1 to P3 escalations yearly, within their defined TAT.▪ Created synergy and scalability through working with and leveraging other support team resources.▪ Developed working relationship with other regions escalations teams.▪ Established working relationships with strategic partners such as Microsoft EMEA.▪ Translated the organizations targets into tangible targets for the internal and external teams.▪ Daily, weekly and monthly data mining and review of top issues, escalations, complaints and resolutions.Organizational / managerial skills:▪ Strong leadership skills (formulated the teams’ strategies and business plans).▪ Solid managerial skills (managed a team of 8 engineers, 2 data analysts/developers and 1 PLM).▪ Managed team for results (Monitored KPI’s and KRA’s at individual- and at team-level).▪ Able to manage through other (each engineer managed a number of call centre mentors).▪ Mediation skills (resolved conflicts within the team).▪ Team bonding (regularly took team out on social outings).▪ Coaching and mentoring skills (enabled and empowered individuals to reach their potential).▪ Developed a diversified group of highly skilled individuals (created personal development roadmaps).▪ Creating successful individuals and team (capitalized on the individual’s strong points, and developed their weak points to create a strong and successful team).▪ Able to manage the operation within budget. Show less -
Additional Roles And ProjectsHp 2005 - 2012NetherlandsEscalations Manager for EMEA Telco deals:▪ SLA negotiation with partners such as Vodafone, T-Mobile, O2, Orange and Turk cell.▪ Facilitated product trainings for the partner’s call centre support agents.▪ Responsible for the B2B escalation process and partner relationship with 3rd party business escalation managers.Product Support Manager, Compaq Presario B10xx series (notebook)▪ ODM support contract negotiation, escalations and cost recovery.▪ Driver, firmware and… Show more Escalations Manager for EMEA Telco deals:▪ SLA negotiation with partners such as Vodafone, T-Mobile, O2, Orange and Turk cell.▪ Facilitated product trainings for the partner’s call centre support agents.▪ Responsible for the B2B escalation process and partner relationship with 3rd party business escalation managers.Product Support Manager, Compaq Presario B10xx series (notebook)▪ ODM support contract negotiation, escalations and cost recovery.▪ Driver, firmware and BIOS development, packaging and release to the web.-------------------------------------------------------------------------------------------------Projects:EMEA Product Safety Incidents process:▪ Managed customer communique and created call centre processes and procedures.▪ Created a reverse logistic process to accelerate the failure analysis process of Product Safety Issues.▪ Negotiated a 1 year exempt to IATA A154 special provision with the Dutch Ministry of Transportation.Re-engineered the EMEA No Trouble Found (NTF) process for call- and repair-centres:▪ Strengthened the relationship between the call- and repair-centres by facilitating onsite meetings.▪ Achieved a 3% NTF reduction and stabilization of the process in 4 months.▪ Saved the company $2m yearly by reducing the cost of non-quality at the call- and repair-centres.Aligned the WW consumer notebook warranty statement across all regions:▪ Simplified the warranty language in order to make the warranty and support terms transparent to our customers.▪ Coordinated and drove the implementation of the revised warranty statement worldwide.▪ Reduced the international travelers complaint cost by $1m yearly and significantly improved customer satisfaction. Show less -
Senior Engineer, Emea 2Ls Consumer EngineeringCompaq Computer Corporation 1999 - 2005Munich, Bavaria, Germany▪ Warranty cost reduction through escalation management for all consumer products.▪ Coaching junior engineers and call centre mentors across EMEA.▪ Product and training specialist on new (NPI) and emerging technologies.▪ Managed several large scale repair projects for mid- to large-size accounts.▪ Closely worked with the spare part organization to resolve customer escalations.▪ SME for EMEA legal counsel on product conformity litigation.▪ Reviewed and cleaned up the… Show more ▪ Warranty cost reduction through escalation management for all consumer products.▪ Coaching junior engineers and call centre mentors across EMEA.▪ Product and training specialist on new (NPI) and emerging technologies.▪ Managed several large scale repair projects for mid- to large-size accounts.▪ Closely worked with the spare part organization to resolve customer escalations.▪ SME for EMEA legal counsel on product conformity litigation.▪ Reviewed and cleaned up the external online FAQ and knowledge base.▪ Assisted in developing, testing and implementing the companies WW CRM tool (SAP solution).▪ Regularly visiting in- and out-source partners and internal strategic partners.▪ Monitored and audited call- and repair-centres. Show less
René Olsen Skills
Frequently Asked Questions about René Olsen
What company does René Olsen work for?
René Olsen works for Arrow Ecs Denmark
What is René Olsen's role at the current company?
René Olsen's current role is Business Development Manager - IT Security & Networking.
What is René Olsen's email address?
René Olsen's email address is ro****@****net.com
What skills is René Olsen known for?
René Olsen has skills like Virtualization, Networking, Firewalls, Solution Selling, Data Center, It Management, Pre Sales, Security, It Strategy, Enterprise Software, Cloud Computing, Business Development.
Who are René Olsen's colleagues?
René Olsen's colleagues are Allan Christensen, Nick Engberg Jørgensen, Rikke Kristine Høgh, Mai-Britt Juul, Henrik Gordon, Ingvar Ingason, Thomas Thierry Andersen.
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