Nessa B. Email & Phone Number

Ann Arbor, Michigan, United States

I am responsible for drafting, revising, and finalizing legal documents in the scope of immigration law. I have been trained in both drafting and revision for documents pertaining to I-140 immigration, including EB1A, EB1B, NIW, and O1A. Within one year of working at Hudson, I was promoted to a senior writer position. As a senior writer, I am responsible.

Novi, MI

In this role, I consistently exceeded recruitment goals for the college. I was responsible for one-on-one interaction with potential students, including personalized program matching and educational counseling services, alongside administrative work both independent and in collaboration with the Financial Aid and Administrative teams to maintain student.

Ann Arbor, Michigan

I was hired into the customer service supervisor role without having previously worked at Whole Foods, due to my exceptional recommendations and proven history as a successful supervisor. My role included training, coaching, and educating 40+ team members, which I expanded into developing a cross-training system for the Store Support Team to give employees.

Ypsilanti, Michigan, United States

I was hired in in a supervisory role to lead the guest services team, headlining a program that increased customer retention through team development and the incentivization of loyalty programs. Further, I expanded upon the service-based store culture to improve morale and investment from employees in a way that improved the functionality and success of.

Flat Rock, Michigan

I worked directly with supervision and fellow employees to ensure quality in products on the assembly line. Beyond the scope of my duties, I made an effort to learn many jobs to ensure smooth production on the line and to build my own awareness of the entirety of the process, as well as support my team in ensuring goals were met. Outside of the scope of.

I worked one-on-one with customers to ensure they have the best experience at Kohl's and that the customer leaves happy and satisfied with intention to return. Furthermore, I was responsible for and excelled at meeting customer loyalty sign-up goals (Kohl's Charge Card program). As Kohl's is a community and team focused company, I was also responsible for.

As a bookseller, I was responsible for one-on-one customer interaction and customer satisfaction, as well as maintenance of the store's stock and appearance. I also had goals to meet in sales and customer loyalty program sign-ups, at which I excelled.

Bachelor Of Science (B.S.), Literature

No Degree (Transfer Under Macrao Agreement ), Psychology

Attended Monroe County Community College to complete the MACRAO Agreement and transfer to a four year university.