-Fulfilled order processing and management responsibilities for LexisNexis Legal & Professional, currently supporting the Pacific region after previously supporting the North American business.-Reviewed and inspected contracts for compliance, performed accurate order entry, and ensured all orders were fulfilled correctly and completed within the prescribed time frames.-Managed the escalation and resolution of order and invoicing queries by collaborating with colleagues and stakeholders, identifying root causes, and developing effective solutions.-Regularly coordinates with the warehouse team to monitor deliveries and provide updates to requesting parties.-Identified opportunities for process improvements and actively participated in continuous improvement initiatives and projects to enhance operational efficiency.

-Managed the daily administrative operations of the non-profit organization, ensuring efficient and smooth functioning of all activities.-Established and maintained strategic relationships with government entities, members, and partners through effective correspondence, meetings, and newsletter publications.-Co-developed and maintained the Foundation’s official website, while also managing its social media presence to enhance outreach and engagement.-Supported the planning and execution of events and meetings organized or co-organized by the Foundation, ensuring all logistical and administrative details were handled efficiently.-Produced a quarterly newsletter to highlight the Foundation’s activities and achievements, as well as those of its members..-Served as the secretariat for the Iloilo Government-Industry-Academe (IGIA) Council, managing all administrative and logistical preparations for the Council’s meetings and activities.

Office of the Undersecretary for Industry Development and Trade Policy Office of the Assistant Secretary for Industry Development and Trade Policy-Served as the primary liaison for the Undersecretary, coordinating and collaborating with the offices of DTI officials, various national government agencies, and private sector groups on matters requiring high-level communication and partnership..-Managed Managed the Office of the Undersecretary in the capacity of Head Executive Assistant, overseeing staff members and ensuring the smooth execution of their duties.-Represented the Undersecretary as a delegate during the 2015 Asia-Pacific Economic Cooperation (APEC) Summit in Manila, actively participating in key discussions and events.

-Instructed a range of introductory Humanities subjects, including Social Sciences (Philippine History with Politics and Governance, Sociology, Philosophy) and Technical English courses-Developed and created comprehensive online modules and assessment materials to enhance student learning.-Effectively utilized MOODLE for the distribution and management of course content, including uploading modules and administering assessments.