Nesther Fernandes Email & Phone Number

Dubai, Ae

United Arab Emirates

Dubai, United Arab Emirates

• Identifying current and new sales lead in all our categories food products, non-food products, and medical OTC counter Products.• Contacting and meeting potential clients to increase business opportunities. Succeeded to find distribution partners in Oman and KSA.• Generating sales reports, conducting market analysis, and forecasting.• Researching for new manufacturers for potential products that are trending in the market. • Responsible for Government approvals for marketing and sampling activities.• Conducting market activities such as mall activation, social media blogs, press release, and more. • Monitoring all marketing activities for the online shopping portal.

Dubai, United Arab Emirates

Looked after three stores of Godiva at Mercato, City Walk and in Dubai Frame.• Opened three new retail & Cafe stores within UAE including Hiring, training, ordering stocks, setting up retail area, merchandising, dining area, chocolate room, BOH, and obtain local government and mall permissions to start the store operation.• Worked closely with Project and Facility manager to ensure store setup is properly done by considering easy accessibility of work stations to generate high staff productivity. • Plan and develop marketing strategy create awareness of new opening.• Meet up corporate customers to build up relationship and to present festive collections to gain corporate orders.• Provide operation manager with sales figure, data, statistics to help him in making decisions.• Communicate with all 3 stores to Making sure that the daily and long-term strategies are met.• Create quarterly Sales tactics that are in-line with Budgetary goals for all 3 stores and execute them.• Comply with legal documentation as per operations, HR policies, UAE law and fallow the rules strictly. • Read P&L and understand the business need and total responsible for budget, forecasting and to plan manpower within given staff cost. • Prepare Probationary review, PDP, PIP alongside the HR team and to conduct Training, coaching sessions and to mentor staff to deliver high performance as per company standards.• Create marketing strategy to drive customers and create awareness of new launching product, by working closely with operations and marketing department,

Dubai Festival City, Dubai, United Arab Emirates

Was Promoted as a acting Assistant Manager • Manage restaurant overall activity. • Provides senior management with all necessary data and statistics relating to restaurant sales, ADT, staff performance, top seller and more in order to assist them in their decision-making process.• Maintain high standards of quality control, hygiene, and health and safety as per QA guideline.• cost control by maximizing restaurants sales and minimizing cost on controllable, waste, brakeage, property damage other expenses. • Supervises the opening & closing of the restaurant.• Responsibility to Estimate consumption, forecasting on requirements and maintain inventory to Manage proper ordering.

Atlanta, Georgia

• Was Promoted a as a Banqueted captain on my 3 months from Trainee.• Responsible for making the function space visually appealing and presenting the menu offering for the event.• Full responsibility for decorating the banquet hall and arranging.• Responsible for the overall sanitation and cleanliness of the work areas, banquet rooms and storage areas.• Scheduling of banquet staff prepare event duty chart to correspond with banquet functions and manage labor for monthly from labor supply company.• Responsible for buffet and bar setup.

Geneva Area, Switzerland

• Preparing the sauces and making flambé in front of guests.• Specialized in Garadon service (cutting roasted duck at the guest table).• Daily Fine dining Restaurant task like setting table linen and silverware.

High School Diploma, Business Administration And Management, General

Diploma, Hospitality Administration/Management