Diagnostic Assessment: Conduct thorough assessments of Ricoh printers to identify malfunctions, errors, or performance issues. Utilize diagnostic tools and techniques to pinpoint problems accurately.Repairs and Maintenance: Perform repairs, adjustments, and component replacements to rectify issues discovered during diagnostic assessments. Regularly conduct preventive maintenance to prolong printer lifespan and minimize downtime.Technical Support: Provide expert technical support to… Show more Diagnostic Assessment: Conduct thorough assessments of Ricoh printers to identify malfunctions, errors, or performance issues. Utilize diagnostic tools and techniques to pinpoint problems accurately.Repairs and Maintenance: Perform repairs, adjustments, and component replacements to rectify issues discovered during diagnostic assessments. Regularly conduct preventive maintenance to prolong printer lifespan and minimize downtime.Technical Support: Provide expert technical support to clients via phone, email, or in-person visits. Offer troubleshooting guidance, solutions, and recommendations to address customer concerns promptly.Software Configuration: Configure printer settings, install firmware updates, and troubleshoot software-related issues to ensure seamless integration with clients' network environments and software applications.Documentation and Reporting: Maintain detailed records of service activities, including diagnostic findings, repairs performed, replacement parts used, and customer interactions. Generate service reports and documentation for internal records and client communication.Customer Training: Educate clients on proper printer usage, maintenance best practices, and troubleshooting techniques to empower them to resolve minor issues independently and maximize printer efficiency.Quality Assurance: Adhere to Ricoh's quality standards and service protocols to deliver consistent and reliable service. Conduct quality checks after repairs and installations to verify proper functionality and customer satisfaction.Inventory Management: Manage inventory of spare parts, tools, and supplies to ensure availability for service calls. Coordinate with the logistics team to replenish stock and maintain optimal inventory levels. Show less

-Photographer-Graphic Designer -UX/UI Design.-User Flow Design.-Logo Design-Photographed special events, including weddings, parties and school portraits.-Highly intuitive and able to provide fast out-of-the-box thinking to get just the right shot.-Collaborated with clients to guarantee satisfaction with advertisements.-Organized projects by delegating tasks to appropriate personnel and overseeing quality control duties.-Processed payments and returned… Show more -Photographer-Graphic Designer -UX/UI Design.-User Flow Design.-Logo Design-Photographed special events, including weddings, parties and school portraits.-Highly intuitive and able to provide fast out-of-the-box thinking to get just the right shot.-Collaborated with clients to guarantee satisfaction with advertisements.-Organized projects by delegating tasks to appropriate personnel and overseeing quality control duties.-Processed payments and returned receipts, cash, coin and payment cards to customers.-Improvised photographic methods and techniques.-Coached new team members on job tasks and performance strategies.-Collaborated successfully with variety of personalities and work styles.-Designed and produced promotional materials such as point-of-purchase items and brochure show forms.-Designed web pages, graphic elements and infographics for email newsletters.Please see my portfolio.nestofuentes.myportfolio.comwww.nestofuentes.com Show less

-Maintained and supported in-house Finance System(SAP) for North America US, CA and MX.-Managed sensitive information with discretion while providing administrative support to executive teams.-Maintained and supported User flow with system.-Updated and implemented administrative and executive support policy changes and monitored effects.-Kept flexible schedule and resolved after-hours and weekend emergencies quickly and accurately.-Promoted continuous improvement for… Show more -Maintained and supported in-house Finance System(SAP) for North America US, CA and MX.-Managed sensitive information with discretion while providing administrative support to executive teams.-Maintained and supported User flow with system.-Updated and implemented administrative and executive support policy changes and monitored effects.-Kept flexible schedule and resolved after-hours and weekend emergencies quickly and accurately.-Promoted continuous improvement for Accounts Payable processes.-Improved job tasks and mentored junior team members on best practices and standards.-Increased system security and performance with proactive changes.-Researched, documented and escalated support cases to higher levels of support when unable to resolve issues using available resources.-Maintained composure and patience in face of difficult customer situations, applying deescalation techniques and positive customer support.-Responded to assistance requests from users and directed individuals through ticketing system with basic troubleshooting.-Consulted via telephone to understand user problems, run through testing scripts and ask probing questions to locate root causes.-Maintained in-house accounting systems, reconciled accounts and resolved discrepancies.-Coordinated with other departments heads and employees, regarding projects and training. -Quick learner and a Team Player. Show less

- Consolidating supplier accounts.- Supplier account maintenance.- Data entry- Track and audit invoice payments

- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.- Helped customers find specific products, answering questions and offering advice.- Trained new team members in cash register operation, stock procedures and customer service.- Worked closely with front-end staff to assist customers.- Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.- Learned roles… Show more - Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.- Helped customers find specific products, answering questions and offering advice.- Trained new team members in cash register operation, stock procedures and customer service.- Worked closely with front-end staff to assist customers.- Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.- Learned roles of other departments to provide coverage and keep store operational.- Maintained calm, friendly demeanor with upset customers to de-escalate stressful situations. Show less

- Handled payroll services for employees successfully.- Secured staff payment traceability, accurately calculating deductions while preparing and processing payroll.- Investigated and reconciled issues and discrepancies in automated supply accounting system.- Handled cash and deposits using proper accounting procedures and documentation.- Verified, allocated and posted transactions in journals and computerized systems from documents such as invoices, receipts and reports.-… Show more - Handled payroll services for employees successfully.- Secured staff payment traceability, accurately calculating deductions while preparing and processing payroll.- Investigated and reconciled issues and discrepancies in automated supply accounting system.- Handled cash and deposits using proper accounting procedures and documentation.- Verified, allocated and posted transactions in journals and computerized systems from documents such as invoices, receipts and reports.- Updated confidential employee banking information with accuracy and speed.- Reviewed bank account statements to reconcile accounts by documenting correct financial information in general ledger. Show less