Phoebe Nethercote Email & Phone Number

Melbourne, Vic, Au

Melbourne, Vic, Au

Melbourne, Victoria, Australia

o Collaborate with senior stakeholders to analyze current business state and provide strategic, expert advice, insight and guidance on major strategies, initiatives and decisions to enhance and improve ACER’s IT application suite. o Lead and manage a range of advanced business strategy and analytical services to inform business decision-making, and support planning and new initiatives in accordance with ACER’s strategic priorities. o Work closely with the Enterprise Architect and UX team to prepare system design layouts, to assist requirements gathering and validation, and support application development. Ensure designs are scalable and modular enough to support future business growth. o Monitor and evaluate all aspects of initiative implementation, including risk and contingency management, quality measures, identify and address issues, assess and report on initiative progress and effectiveness. o Lead and oversee the preparation of specialized reports, correspondence, recommendations, and advice for senior management on highly complex issues with wide impact. o Contribute to a work environment of continuous review and improvement of business practices and tools, operational processes and service provision.

Melbourne, Victoria, Australia

o Critical analysis of current business needs while strategizing for ACER’s systems to be in a more homogeneous state.o Co-leading IT project initiativeso Managing external stakeholder engagementso Finding flexible solutions to business issues which improves ROI in IT systems.o Negotiating project priorities and conveying progress with stakeholderso Presenting / managing workshops and system demonstrations o Participating in continual improvement activities such as retros and UX feedback workshopso Coordinating with the UX team to begin ACER CORE activities from UX perspectiveo Providing consultation and expert advice when system changes are under consideration.

Melbourne, Australia

o Creating and championing system transformations and aligning business practices to support future strategic initiatives for Admissions o Coordinating activities with change management team when delivering transformationso Acting as business owner/product manager for IT projects with deliverables for Admissionso Advising university function with regard to admissions channels and best practiceo Representing the director of admissions in working groups and meetings as requiredo Advising and ensuring Admissions meets legislative requirements such as privacy and admissions transparency in current and future work processeso Advising and collaborating on web content and use for better customer experienceo Aligning CX practices with eSolutions for efficient and effective system enhancements

Melbourne, Australia

o General administrative departmental duties including management of assignment collections, general student/staff enquiries, stationary, kitchen maintenanceo Setting up and gathering content requirements for faculty workshopso Gathering and recording information for new staff induction processo Technical inventory, ordering, and deploymento Timetabling units, managing changes, gathering and communicating future unit requirements for the departmento Office space allocation and maintenance

Melbourne, Australia

o Gathering business requirements, analysis of possible solutions, design/architect and monitor new system through development, testing, and deliveryo Training users in use of new functionalityo Maintaining enterprise BAU systems, ensuring that development maintains and facilitates future business goalso Managing development and service desk staffo Creating and defending IT strategic goals with regard to development and future client functions for KFAo Acting as project manager for externally contracted IT work

Melbourne, Australia

o Combination of both former roles within VTAC with focus on continual improvements and strategic business growth and partnership

Melbourne, Australia

o Gathering business requirements, analysis of possible solutions, design/architect and monitor new system through development, testing, and deliveryo Training internal and external users in use of new VTAC systemso Maintaining enterprise and BAU systems, ensuring that development maintains and facilitates future business goalso Managing development and service desk staff

Melbourne, Australia

o Managing permanent and contract staffo Maintaining and promoting innovative changes in departmental business processeso Overseeing and managing departmental budgeto Training users in bespoke computer systemso Managing review of VTAC processes with external and internal stakeholders o Suggesting, implementing, and delivering strategic improvementso Progressing centralized approach to assessment of applications

Austin, Texas

* Helped with the improvements/renovations of Natural Sciences classrooms,computer labs, and networking capabilities.* Assessed needs within diverse groups, created plans of action within currentorganizational structure, and managed deployment of projects.* Programed and maintained phone system.* Monitored and advised on budget/spending patterns.* Maintained inventory of computer and scientific equipment in the College ofNatural Sciences.* Assisted with creation and maintenance of web presence for College of NaturalSciences.* Assisted with research behind new initiatives for College of Natural Sciences.

Austin, Texas

* Taught basic, intermediate, and advanced scuba classes* Evaluated student performance.* Created and maintained UT SCUBA website.* Co-taught instructor trainer courses

Austin, Texas

Helped create summer camp objectives, girl selection process, and curriculum.* Was a founding team member for camp creation and curriculum content* Assisted in the teaching of the courses offered during the camp, as well ascounseling the campers during the camp classes.* Coordinated the running of the camp so that the set schedule was met.* Helped in critiquing the camp after each session and creating a list ofimprovements as well as implementing the changes for the next session.

Georgetown, Texas

* Taught Introduction to Programming to undergraduates* Created class content/syllabus, assignments, and lectures for students* Held office hours and provided student assistance as requested

Austin, Texas

* Explored issues on the combination of security and fault tolerance properties.* Designed and conducted experiments using Egida.* Wrote technical/conference papers* Prepared and presented talks

Austin, Texas

* Courses: Data structures, networks, graduate communication networks,compilers, distributed computing.* Responsibilities included: grading, project evaluation, creating/leadingdiscussion sections, occasional class lectures.

Austin, Texas Area

* Took over and completed a system for putting an inter-departmental paperprocess online.* Software and database maintenance.* Produced user manuals for created software* Technical consultant to department staff

Doctor Of Philosophy (Ph.D.), Science Education - Computer Science Specialization, 3.82 / 4.00

Master’S Degree, Computer Science, 3.75 / 4.00

Bachelor’S Degree, Mathematics And Computer Science, 3.5 / 4.0