Responsible for handling the brand's web store Autographix.com:- Handling end to end back-end operations of the brand web store Autographix.com using Magento.- Update product catalog and content on the brand web store.- Manage stock planning and sales forecast on a monthly basis.- Manage and optimize pricing basis, periodic price changes, single price corrections, bulk price breaks, and temporary sales prices.- Working closely with the Marketing teams to ensure that all activity is planned and delivered accordingly.- Assist the marketing team with SEO elements & marketing campaigns.- Maintain and update the online marketing plan for the website (update banners, discounts, coupon codes for display on the website, set up catalog and cart price rules)- Manage website configuration & parameters.- Assist the Head of the department in identifying and implementing the UX of the web store.- Coordinate web development with the agency for redeveloping the brand website by defining the process & strategy for content, design & development and implement the same.Responsibility as a Marketplace Key Account Manager:- Create, manage and optimize listings for all marketplaces (Amazon, Flipkart, Paytm, Snapdeal)- Detailed maintenance and improvement of listings to increase product ranking.- Resolve customer issues in a timely manner to maintain high customer ratings and satisfaction.- Payment Reconciliation – Managing & tracking payment from partner websites.- Creating Shipments for Amazon FBA and coordinating with the warehouse for timely delivery.- Resolving issues related to listing page, inactive product, customer return, reimbursement claims, feedback, customer complaint, fake orders, customer queries, etc.- Closing monitoring Seller Performance Metrics and Rating.- Participating & monitoring promotional activities at market places.- Work closely with e-commerce partners to enhance the presence of the product on their sites and strategize to boost sales

- Manage end to end order cycle on seller panel - Amazon, Flipkart, Snapdeal & Paytm.- Cataloguing the products as per the various specifications and guidelines prescribed by the different websites.- Stock inventory management on a daily basis for multiple websites.- Monitor discounts/price grids across brands and all products on a daily basis.- Coordination with the internal team to oversee and coordinate with the fulfilment and shipping team (Purchase &Warehouse Team) to ensure the flow of the product is efficiently accomplished.- Creating shipments for AMAZON (FBA).- Monitoring promotional activities at market places.

- Responsible to manage business activities on E-commerce partner websites (Amazon, Flipkart, Shopclues, Snapdeal, Healthkart, Safety Kart, Alibaba, IndiaMart, TradeIndia, Exporters India)- Inventory Management on a daily basis.- Managing and tracking payments from the partner websites- Relationship building with the customers by handling concerns of customers professionally and courteously- Cold calling to arrange meetings with potential customers to prospect for new business; responding to incoming email and phone inquiries- Negotiating on price, costs, providing customers with quotations & delivery and specifications with buyers and managers; plus the terms of an agreement and closing sales for any queries from B2B sites.- Coordinate with suppliers to check the progress of existing orders; checking the quantities of goods on display and in stock.