Netoi Spears Email & Phone Number

Baton Rouge, LA, US

Baton Rouge, Louisiana, United States

United States

• Investigate Rx, Medical, and Partial claims costs to determine if and how much should be reimbursed.
• Responsible for recouping partial and full payments made in error regarding Rx and Medical claims.
• Provided training and assistance to new hires.

United States

United States

• Actively listen and answer provider inquiries regarding benefits, eligibility, network status, claims, prior authorizations and copays
• Maintain high performance metrics around quality, accuracy, and provider satisfaction
• Assure providers are HIPAA verified

• Responsible for assisting healthcare professionals with enrollment into Medicaid and Medicaid MCO’s
• Provide prompt support in a fast paced environment
• Maintain high performance metrics around quality, accuracy, and provider satisfaction License Verification
• Responsible for verifying and updating the status of credentials for medical professionals.
• Provide license status reports Employment Verification
• Make attempts with employers HR department at verifying applicants previous employment and standing with the company

United States

• Provide quality customer service and act as a liaison between patient and pharmacist
• Provide training to new hires
• Maintained patient profile and update patient information
• Managed supplies received and filed invoices
• Client/vendor relations
• Performed clerical duties, refill request via phone, TTY relay, and in person,