* Created workflows that incorporate best practices and efficiencies for cross functional teamwork, project tracking, creative briefs and approvals.* Have a flexible and evolving approach to operations, assessing what is currently working, and reassessing as the company and team grows. * Oversee budgets for creative production and agency operations* Use Asana & other tools to optimize efficiencies and workflows for agency operations. * Developed a tried and true review process workflows ensuring projects are seen by key stakeholders and reviewed in a timely manner. *Oversee and provided insight into the briefing process to make sure marketing objectives are achieved and clearly communicated to the creative teams for execution.*Partner with the EVP and Creative Director to refine processes that optimize efficiency and accuracy without compromising creative aesthetic. *Managed and mentor the team, guiding them in problem solving and long-term growth

Project Management tools for Organization- Updated assignment tracking & communication for teams, projects and assignment processes which increase efficiency and transparency - On-boarded time tracking & team reporting with motivational emphasis - Instituted more efficient team meetings for bringing greater transparency where WFH has become standard operating business Organization Elevation- Created proper funnel for communication channels - Developed Leadership watering-hole for focused business orientated & productive discussions - Handled HR responsibilities through pandemic and new labor laws (California AB-5) - Enabled forecasting of team availability and upcoming earned revenue Enhanced Budgeting tools- Deeper analysis and reports which brought greater insights to help steer organizational decisions - Customized video production budget from agency KPIs and quick analysis of real time health Video Production- Picked up where left off then improved production value, efficiencies and insights - Shift from IC to W2- Shooting in a COVID environmentOn-Boarding / Training - Asana PM management tool (continual improvement) - Established communication channels- Hour tracking / hours Reporting- Trained full time, part time team members - including independent contractors Documentation Development - Independent Contractors to Part time team members- Independent Contractor Agreement breakdown and refinement- Video Production for COVIDReporting & Analysis - Created effort database which generated key KPIs analysis of: client, project, teams and team members - Created graphics analysis to pull out relevant data to make better decisionsCOVID-19 Preparedness- Reviewed and developed policies for returning to the office- Researched and developed office guidelines for reporting cases of COVID-19- Researched and developed Health & Safety Guidelines for Video Production - Developed tracking and implementation of new protocols

Lead large, multidisciplinary website or interactive campaign teams• Supervisory-level experience with software management• Managed and coordinated with three off-shore teams in three different countries• Developed estimates, timelines and budgets• Planned, organized and directed the activities required for successful development and execution ofconcurrent projects• Ran daily scrums with teams in India, Vietnam and Thailand teams• Grooming the backlog daily and assigning work to developer• Produced websites, iOS and Android applications

Developed the Production Department: • Assessed and redefined production process for technology, creative and media business units • Successful implemented new project management system companywide • Increased efficiencies through continual process improvement, departmental collaboration and streamlined business services• Increased company’s ability to forecast production outlook by more than 40%• Integrated program specific requirements into the resource planning models and financial systems• Oversaw the operations of Video Production unit• Developed a system for Accounting to better monitor actual verses expected budgets• Management of team’s motivations through successful communication and project planning

Projects / Assignments:• Routed deliverables through all departments to keep projects on schedule within an overarching program or campaign timeline• Documented project plans, update project management reporting tools and monitored projects to stay on schedule and within budget• Leveraged technology to track resource costs, delivery times and work estimates• Used appropriate communication to ensure that all project customers are informed of project status• Interfaced with clients to manage expectations while guiding projects through the internal process• A good steward of client’s budgetsInternal Staff:• Ensured that each team member had support, tools and resources to do their work with clear expectations• Balanced resource availability and deadlines while clearly communicating project schedules to key stakeholders• Successfully negotiated updated schedules between account managers and internal staff

Production Management:• Oversaw digital and online projects, including creative development and production• Communicate strategy to technical, creative, web development and client stakeholders• Maintain project financial health: earned revenue, hard costs & margin and project completion• Lowered costs by applying best practices in planning and executing successful project launchesVisual Content Production:• Produced more than 100 corporate commercials highlighting corporate brands, featuring glowing customer testimonials and illustrating complicated concepts into easy to understand animations• Negotiated and managed all phases: concept & script development, talent & location management, crew & equipment contracts and post production• Secured new accounts & exceeded goals by building client loyalty and generating additional referrals• Slashed production costs more than 30% while maintaining strong production valueBusiness Development:• Estimating, budgeting and assumption evaluations for clearer SOW development• Identifying add-ons and future work while collaborating with clients and stakeholders

Creative Development• Lead pitch process from concept development through client presentation to additional phased projects • Negotiated terms and contracted for all external/contracted resourcesProduction Management:• Same as previous position above Visual Content Production:• Same as previous position aboveStage Operations & Management:• Stage Rental – negotiated all terms and agreements, tracked and maintained payment system • Stage Marketing – all business development and relationship management• Yielded additional unforecasted revenue and introductions to new clients

• Created robust estimation & analytical budget tool to provide quantitative production analysis and specialize project health indicators• Production management and client relations for all video, photography and motion graphics projects• Video editing and all sound design• Stage operation management - same as previous position above

• Created education content for 81 school districts of 1.7 million students • Technology liaison who ushered in streaming media to all 81 school districts • Three camera studio production and field production • Editor and media encoding specialist • Additional responsibilities: technical director, cameraman, grip and student wrangler

Enterprise streaming development, encode to multiple formats, server management, network management, online training development

• Business development with technology firms• Government liaison and marketing specialist• Video programming management• Lead negotiator for all rates, terms and conditions with all affiliate programmers• HD video production • Media encoding and streaming technologies