Joshua Neumann

Joshua Neumann Email and Phone Number

Duty Manager, Customer Experience Administration @ American Airlines
Texas, United States
Joshua Neumann's Location
Dallas-Fort Worth Metroplex, United States
Joshua Neumann's Contact Details

Joshua Neumann work email

Joshua Neumann personal email

n/a
About Joshua Neumann

Over 15 years experience leading dynamic change in business and connecting key resources. Working to create a more sustainable world for future generations using my expertise in Aerospace and Finance: *Designed/Engineered aeronautical propulsion systems utilizing L-ion and pressurization routing*Expanded/Stood up new locations in record time with little to no resources*Realized higher traffic/destinations with a 120% YoY yield*2X Founder/CEO in FinTech & Blockchain*Pioneer in Web3 integration with legacy systems*EdTech platform providing payment flexibility/reduced investor risk*Build programs and initiatives*USAF Veteran loading/maintaining munitions on F-16 Falcon*Recipient of multiple awards in every position

Joshua Neumann's Current Company Details
American Airlines

American Airlines

View
Duty Manager, Customer Experience Administration
Texas, United States
Website:
aa.com
Employees:
56677
Joshua Neumann Work Experience Details
  • American Airlines
    Duty Manager, Customer Experience Administration
    American Airlines
    Texas, United States
  • American Airlines
    Customer Operations Manager
    American Airlines Sep 2021 - Present
    Dallas-Fort Worth Metroplex
    • Hired to reduce controllable delays and increase revenue with minimal resources through successful allocation of DFW ground crew and support-on-gate placement• Leveraged available workforce that reduced controllable delays with 90%+ CG success rate• Utilized dynamic scheduling and lean management to maintain 100% workflow during IROPS• Engineered hybrid system with NASA/SpaceX that electrically taxis aircraft across tarmac• Designed ticketing system with Web3 integration… Show more • Hired to reduce controllable delays and increase revenue with minimal resources through successful allocation of DFW ground crew and support-on-gate placement• Leveraged available workforce that reduced controllable delays with 90%+ CG success rate• Utilized dynamic scheduling and lean management to maintain 100% workflow during IROPS• Engineered hybrid system with NASA/SpaceX that electrically taxis aircraft across tarmac• Designed ticketing system with Web3 integration bridging multiple airline carriers, lowering lost baggage claims and connecting passengers • Integrated QR systems that work seamlessly between regional and Mainline carriers allowing for better communication between different entities and auditing systems Show less
  • Piedmont Airlines
    Station Training Manager
    Piedmont Airlines Mar 2019 - Oct 2021
    Oklahoma City, Oklahoma, United States
    • Hired to develop Training Program, produce policy/procedure for quick-to-market strategy• Stood up OKC station in less than 5 weeks from prior vendor to fully operational• Accelerated ability to onboard 200+ members and increased throughput by 30% • Exceeded complete turn metric YoY and ensured 120% increase in air traffic and new destinations• Increased compliance by 60+% in 10 months through successful hiring and training initiatives• Designed auditing system that… Show more • Hired to develop Training Program, produce policy/procedure for quick-to-market strategy• Stood up OKC station in less than 5 weeks from prior vendor to fully operational• Accelerated ability to onboard 200+ members and increased throughput by 30% • Exceeded complete turn metric YoY and ensured 120% increase in air traffic and new destinations• Increased compliance by 60+% in 10 months through successful hiring and training initiatives• Designed auditing system that amplified new/existing employee output for fast growth• 1:25 of 10K awarded “President’s Award” 2019 Show less
  • Nabu Token
    Chief Executive Officer/Founder
    Nabu Token Jun 2017 - Sep 2019
    Remote/Global
    • Architected platform that increases student retention and decreases capital risk for investors• Designed to capture $600B annual education cost in US and build a global learning network• Integrated Web3 technology with traditional education system that provides payment flexibility to students post-graduation• Offered 100% Acquisition at $2M valuation by London VC firm• Revolving capital through student Income Share Agreements and shareholder investment• Bootstrapped… Show more • Architected platform that increases student retention and decreases capital risk for investors• Designed to capture $600B annual education cost in US and build a global learning network• Integrated Web3 technology with traditional education system that provides payment flexibility to students post-graduation• Offered 100% Acquisition at $2M valuation by London VC firm• Revolving capital through student Income Share Agreements and shareholder investment• Bootstrapped >$50,000 with little to no resources for MVP/Pilot Show less
  • United States Air Force
    Armament Specialist
    United States Air Force Mar 2010 - Mar 2018
    Hill Afb, Utah
    • Load munitions and maintain deployability for 388AMXS/4FS F-16 fighter squadron• Squadron Trainer for 1200+ Airmen assigned to Hill AFB, UT• Youngest A1C awarded checklist qualification to lead crews in 30+ years• Identified and fixed faulty equipment, adopted branch wide and reduced annual replacement cost• 100% Quality Assurance pass; recognized for impeccable performance• Recognized by Wing Commander for “commitment” to Gen. Hostage’ Guest of Honor• Awarded Honor… Show more • Load munitions and maintain deployability for 388AMXS/4FS F-16 fighter squadron• Squadron Trainer for 1200+ Airmen assigned to Hill AFB, UT• Youngest A1C awarded checklist qualification to lead crews in 30+ years• Identified and fixed faulty equipment, adopted branch wide and reduced annual replacement cost• 100% Quality Assurance pass; recognized for impeccable performance• Recognized by Wing Commander for “commitment” to Gen. Hostage’ Guest of Honor• Awarded Honor Graduate, Distinguished Graduate, Airman of the Quarter, Airman of the Year Show less
  • Bancfirst
    Universal Banker
    Bancfirst Apr 2014 - Jul 2017
    Oklahoma City, Oklahoma Area
    • Hired to increase company traffic through successful sale of products/services• Increased branch revenue by 40% through understanding key drivers of customer needs• Obtained and maintained 1000+ new mortgage, auto, credit, and account customers• Lead banker for $6B institution with 5,000 employees• Awarded Top Performer in sales with zero infractions 2014/2015• Managed multiple accounts in excess of $10M that included commercial applications
  • Bill-One
    Chief Executive Officer/Founder
    Bill-One Nov 2015 - Oct 2016
    Oklahoma City, Oklahoma Area
    • Designed platform utilizing Web3 technology to capture $15T debt market• Developed relationships with local developers/investors for market interest• Executed Business strategies, mitigated risks, and innovated solutions for company growth• Pioneer in Web3 technology, design, and infrastructure• Analyzed reports to ensure company expansion while keeping human factor in perspective
  • First Fidelity Bank
    Bank Teller
    First Fidelity Bank Jul 2009 - Mar 2010
    Oklahoma City, Oklahoma Area
    Solicited company products, managed multiple high credit customers, interpersonal communication, day to day teller transactions
  • The F&M Bank & Trust Company
    Bank Teller
    The F&M Bank & Trust Company Jul 2006 - May 2007
    Edmond, Oklahoma
    Solicited company products, managed multiple high credit customers, interpersonal communication, day to day teller transactions

Joshua Neumann Skills

Leadership Auditing Team Building Information Technology Powerpoint Human Resources Health Forecasting Environment Finance Process Improvement Strategic Planning Quality Assurance Safety Aircraft Maintenance Microsoft Office Microsoft Access Microsoft Word Budgeting U.s. Department Of Defense Program Management Microsoft Excel Training Financial Analysis Military Global Affairs Accouting Management Financial Reporting Project Management Analytical Skills Research Logistics Management

Joshua Neumann Education Details

Frequently Asked Questions about Joshua Neumann

What company does Joshua Neumann work for?

Joshua Neumann works for American Airlines

What is Joshua Neumann's role at the current company?

Joshua Neumann's current role is Duty Manager, Customer Experience Administration.

What is Joshua Neumann's email address?

Joshua Neumann's email address is joshua.neumann@aa.com

What schools did Joshua Neumann attend?

Joshua Neumann attended University Of Oklahoma, University Of Oklahoma, Redlands Community College.

What skills is Joshua Neumann known for?

Joshua Neumann has skills like Leadership, Auditing, Team Building, Information Technology, Powerpoint, Human Resources, Health, Forecasting, Environment, Finance, Process Improvement, Strategic Planning.

Who are Joshua Neumann's colleagues?

Joshua Neumann's colleagues are Donald Bricker, Dr.noor Agha Ashiq Elahi, Marla Linton, Nicolas Lam, Nyree Moreland-Hendricks, Andrew Dobbins, Justin Waller.

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