Neuton Mondal Email and Phone Number

WORK EXPERIENCEADITYA BIRLA MINACS, KOLKATADESIGNATION : Team LeaderDURATION : 9thOctober ’2009- October’2015Job Responsibilities:• Handling a team of 30 people, managing the performance, monitoring floor on real time basis,• Preparing various reports such as Daily, Weekly, Agent-wise, Sub-Parameter Wise Quality Report(s), Fatal Error Tracker, ICF Compliance Tracker, Vas Compliance Tracker, Resolution Tracker.• Update Knowledge constantly according to client’s requirements, managing clients, as a processLeader handled Postpaid, VAS and Escalation desk.Achievements:• Awarded as Best Team Leader for Handling Nesting Program• Awarded as Best Team Leader for KOL-WB Prepaid &postpaid• Awarded as Best Team Leader for KOL-WB QuarterlyACHARYA TULSI MAHAPRAGYA SEVA & CHETANA KENDRA, BANGALOREDESIGNATION : Facility ExecutiveDURATION : 3rd Dec’15- 10th April’2017Job Responsibilities:• Handling a team of 20 people, ensuring entire management of Facility.• Booking Banquet Hall, Managing under construction civil work, arranging program meeting, preparing schedule for House Keeping team.• Preparing Roster for electrician, Plumber and Housekeeping team. Managing Clients in various field.MARTINET FACILITY MANAGEMENTDESIGNATION : Club ExecutiveDURATION : 18th May’17 – 28th February’18Job Responsibilities:• Managing a Residential Club, Attendant & House Keeping Department.• Booking of Banquets, ensuring Gym, Swimming Pool, Indoor Games and Library facility to Flat Owners.• Ensuring Checklist, Footfall Reports,Asset List, and Resolution Tracker and Deep Cleaning Report.• Preparing Stock List, Schedule for Housekeeping, Revenue Tracker, Rules & Regulation File for Club House. THIRD EYE SECURITY GUARDING PRIVATE LIMITEDDESIGNATION : Senior ExecutiveDURATION : 2nd March’18 – 15-03-2021Job Responsibilities:• Handling Executives along with 400manpowers, 90clients, ensuring entire management of Facility.• KRA, KPI, MBR, YBR Management.New business development.