Nevalystha Pingkan Dumanauw Email & Phone Number

Jakarta Raya, Indonesia

Jakarta Raya, Indonesia

Focused on the elicitation, analysis, specification, and validation of software requirements as well as the management of requirements and customer feedback.• Elicited, collected, analyzed, prioritized, and documented functional and non-functional requirements, while also challenged and understood how they fit into the organizational strategy.• Communicated with key stakeholders to ensure understanding of requirements from all relevant business areas.• Planned, prepared and… Show more Focused on the elicitation, analysis, specification, and validation of software requirements as well as the management of requirements and customer feedback.• Elicited, collected, analyzed, prioritized, and documented functional and non-functional requirements, while also challenged and understood how they fit into the organizational strategy.• Communicated with key stakeholders to ensure understanding of requirements from all relevant business areas.• Planned, prepared and coordinated the user test of developed IT applications and generated user documentation.• Worked along with Product Owner and Scrum Master how to improve team performance using Scrum Framework. Show less

Jakarta Raya, Indonesia

1. Next Best Action Marketing Tool - Leading National Telecommunication Company- Support clients by providing them a marketing tool used by Outbound and Inbound Agents across 6 sites to offer the most suitable and relevant products to their customers based on customer behavior and needs.• Coordinated with business and technical parties for additional features configuration and also issues support.• Initiated and led Focus Group session for ~100 Outbound Agents across 3 sites… Show more 1. Next Best Action Marketing Tool - Leading National Telecommunication Company- Support clients by providing them a marketing tool used by Outbound and Inbound Agents across 6 sites to offer the most suitable and relevant products to their customers based on customer behavior and needs.• Coordinated with business and technical parties for additional features configuration and also issues support.• Initiated and led Focus Group session for ~100 Outbound Agents across 3 sites to improve their sales/offering skills. • Extracted, analyzed and visualized sales/customer data to gain insight into the next strategy for boosting sales performance. Show less

Jabodetabek , Indonesia

1. Digital Sales Tools - PT Asuransi Allianz Life Indonesia- Created Sales Tools that enable 16.000 Business Partners across sites to help Customers to choose insurance coverage based on their needs and resulted Allianz Life’s growth in the first quarter of 2020 increases by 27.6% in Weighted New Business PremiumsFocused on the elicitation, analysis, specification, and validation of software requirements as well as the management of requirements and customer feedback.• Elicited,… Show more 1. Digital Sales Tools - PT Asuransi Allianz Life Indonesia- Created Sales Tools that enable 16.000 Business Partners across sites to help Customers to choose insurance coverage based on their needs and resulted Allianz Life’s growth in the first quarter of 2020 increases by 27.6% in Weighted New Business PremiumsFocused on the elicitation, analysis, specification, and validation of software requirements as well as the management of requirements and customer feedback.• Elicited, collected, analyzed, prioritized, and documented functional and non-functional requirements, while also challenged and understood how they fit into the organizational strategy.• Communicated with key stakeholders to ensure understanding of requirements from all relevant business areas.• Planned, prepared and coordinated the user test of developed IT applications and generated user documentation.• Worked along with Product Owner and Scrum Master how to improve team performance using Scrum Framework. Show less

Bandung Dan Sekitarnya, Jawa Barat, Indonesia

Scrum MasterServed Scrum Team to deliver successful Agile deliverables during the projects. • Served the Team on how to use Agile/Scrum practices and values to delight customers• Supported and educated the Product Owner, especially on grooming and maintaining the product backlog.• Collaborated with Product Owner and Developer to build Scrum Artifact such as Product Backlog, Sprint Backlog, Definition of done and Increment also user stories.• Facilitated discussion, decision… Show more Scrum MasterServed Scrum Team to deliver successful Agile deliverables during the projects. • Served the Team on how to use Agile/Scrum practices and values to delight customers• Supported and educated the Product Owner, especially on grooming and maintaining the product backlog.• Collaborated with Product Owner and Developer to build Scrum Artifact such as Product Backlog, Sprint Backlog, Definition of done and Increment also user stories.• Facilitated discussion, decision making and conflict resolution in the Scrum Events such as Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective. Show less

Bandung

TRITRONIK is a developer company of leading-edge solution for Telecom founded in 1991. It is based in Bandung, with over 100 employees. Tritronik delivers innovative enterprise solution to various Giant Company even State-Owned Enterprises such as Telkomsel, Nokia, Huawei, BAKAMLA, etc. Business Analyst Focused on the elicitation, analysis, specification, and validation of software requirements as well as the management of requirements and customer feedback. • Elicited information… Show more TRITRONIK is a developer company of leading-edge solution for Telecom founded in 1991. It is based in Bandung, with over 100 employees. Tritronik delivers innovative enterprise solution to various Giant Company even State-Owned Enterprises such as Telkomsel, Nokia, Huawei, BAKAMLA, etc. Business Analyst Focused on the elicitation, analysis, specification, and validation of software requirements as well as the management of requirements and customer feedback. • Elicited information from the stakeholder for product requirement by using Elicitation Techniques from BABOK (Business Analyst Book of Knowledge) V3• Identified the business need, problem or opportunity, primary objectives and key business process requirement.• Modeled the business domain to create a complete picture of work-flows and technical requirements fulfilled by existing and proposed software by using UML tools such as Microsoft Visio and Visual Paradigm• Generated functional requirements in use cases and other UML artifact, coordinate requirement walk-through and sign-offs, verifying with stakeholders that use cases, process models and other UML artifact accurately portray specific business need.• Maintained a single understanding of the product in any phase for all stakeholders• Managed and tracked product's requirement Show less

Bandung

Central Springbed is a manufactured company, which the production company especially in spring-bed. The company has been running in several decades with 1000 employees. Based on the survey of frontier consulting group and marketing magazine, this company has been granted TOP Brand awards in the subsequent year. Admin AccountingManaged and reported sales invoice from all the branch in Indonesia.• Manage Invoice Documents and inputted all invoice data to the financial… Show more Central Springbed is a manufactured company, which the production company especially in spring-bed. The company has been running in several decades with 1000 employees. Based on the survey of frontier consulting group and marketing magazine, this company has been granted TOP Brand awards in the subsequent year. Admin AccountingManaged and reported sales invoice from all the branch in Indonesia.• Manage Invoice Documents and inputted all invoice data to the financial system• Generated monthly sales report from all the branch using Microsoft Excel.• Ensured all the value of sales invoice from the branch and report from the factory is balance by comparing it using Microsoft Excel. • Generated monthly purchase report of raw material. Show less

Jakarta Barat

RBC Ministries is a Christian organization founded by Dr. Martin De Haan in 1938. It is based in Grand Rapids, Michigan, with over 300 employees. It produces several devotional publications, radio and television programs.Mobile Developer Developed Magento, a Content Management System (CMS) that connects a website with mobile phone. • Developed Magento e-commerce website using PHP programming language.• Developed Magento mobile application which was integrated with Magento… Show more RBC Ministries is a Christian organization founded by Dr. Martin De Haan in 1938. It is based in Grand Rapids, Michigan, with over 300 employees. It produces several devotional publications, radio and television programs.Mobile Developer Developed Magento, a Content Management System (CMS) that connects a website with mobile phone. • Developed Magento e-commerce website using PHP programming language.• Developed Magento mobile application which was integrated with Magento website using HTML5, CSS3 and JSON. Show less

Master Of Business Administration (Mba), Administrasi Dan Manajemen Bisnis

Sarjana, Teknik Informatika