Nevan Alsya Kalihva Email & Phone Number

Jakarta, Indonesia

Jakarta, Indonesia

• Assisting PI for drafting SOP according to business process and improvement possibilites• Observation to warehouse or outlet for evaluation and business improvement• Creating observation report for process improvement in business process• Sucessfully analyzing needs of improvement in Bogor Warehouse for Admin Billing needs to maintain invoice in metabase or Google Shared Drive.• Released 12 SOP and 15 Working Instruction for several division in Head Office and Branch• Documenting all SOP and Working Instruction neatly and accessable for stakeholders• Successfully plan and execute 5S Project for Warehouse and will be implement soon to all Branch• Sucessfully socialize 12 SOP and 15 Working Instruction for several division in Head Office and Branch in 2 Months• Monitoring SOP implementation and facilitate suggestion after implemented in the first month.• Reviewing SOP that needs improvement or need to be revised depending on needs within HO Operation or Branch Operation

Jakarta, Indonesia

• Proactively engage with citizen to educate them on product features, best practices, and potential use cases.• Conduct webinars, workshops, or training sessions to empower customers with the knowledge to maximize the value of our products.• Spearhead an organized outreach and awareness campaign focused on promoting the use of the JAKI application in 7 schools across DKI Jakarta within a targeted timeline of 3 months, under the initiative "JSC Goes To School."• Foster effective coordination and communication with 5 sub-districts in DKI Jakarta and private sector to proactively identify and address citizen issues, streamlining the process of handling and resolving complaints through the designated complaint channel.• Managing a system for receiving citizen complaints through 13 channels, ensuring prompt and efficient responses to address citizens' concerns.

Tangerang, Banten, Indonesia

1. Successfully strategized and executed the development of 6+ impactful bootcamp programs during the internship tenure with DQLab's event team and marketing team.2. Demonstrated exceptional networking and negotiation skills, securing 30+ reputable partner sponsors for each bootcamp, contributing significantly to the program's financial viability and overall success.3. Collaborated & coordinated with both internal stakeholders as well as external entities to ensure seamless execution and delivery of the bootcamp initiatives.

Bachelor'S Degree, Political Science And Government

GPA: 3.69

Social Sciences