• Administered data reporting and assisted with the I-9 Integration project for 4,000 associates that transferred from The Home Depot with a completion rate close to 100%• Conducted training session for Human Resources professionals and Recruiters for compliance in practices and newly implemented programs• Overseen sponsorship process with Outside Counsel for Immigrants hired by the company for highly specialized positions• Revised company’s Fit for Duty program to develop an efficient process for overseeing claims with multiple vendors• Implemented Good Faith Efforts program to support company’s Affirmative Action Plan and initiatives

• Increased employee morale 20% by creating new course curriculum program based on Emotional Intelligence for promoted supervisors on effective leadership and professionalism to staff, including disciplinary action and employee recognition• Enhanced onboarding experience for 150+ new hires by constructing new orientation presentation and follow up 30 and 60-day programs with new hires• Led workforce planning initiatives by partnering with site leaders to ensure accurate headcount reporting, including active and terminated employees• Improved accuracy of time capturing by 33% by spearheading new clock-in program for associates with a badge scanning system• Oversaw all employee relations claims such as behavioral, safety, and attendance violations from associates and managers; facilitated exit interviews with former employees

• Constructed HR Dashboard and ATS reporting metrics based on interview ratio, onboarding, turnover rate, absenteeism, and employee satisfaction• Assisted to help Operations understand metrics and trends to translate into actionable objectives resulting improvements for workplace environment• Supported Talent Acquisition by providing talent onboarding quantitative and qualitative data to further improve recruiting efforts• Reduced turnover 23% by implementing employee-based surveys, strategies, and programs that sparked employee engagement, cooperation, and increased performance• Reduced organizational loss by $280K by employing auditing techniques to ensure employee • Acted as a right arm to 117 site leaders and employees by championing all employee relations, investigations, company handbook, policies, FMLA, and workers compensation• Reduced turnover 23% by implementing employee-based surveys, strategies, and programs that sparked employee engagement, cooperation, and increased performance• Calculated bonuses align with attendance and performance benchmarks by employing auditing techniques resulting in $280K • Successfully hired 300+ employees by spearheading full-cycle talent acquisition, recruiting, interviewing, onboarding, and mentorship program• Fostered data integrity by creating new personnel filing system for 200+ employees – both electronic and paper documents – to uphold state and federal law• Constructed HR Dashboard and ATS reporting metrics based on interview ratio, onboarding, turnover rate, absenteeism, and employee satisfaction

• Initiated a curriculum development program for 50+ homeowners based on courses in web design, LinkedIn optimization, and Google basics• Project managed and delegated task using the Trello platform• Served as team leader for instructing projects and meeting deadlines

• Partnered with site leaders, human resources executives, and 200+ Amazon associates resulting in increased employee performance, retention, timeliness, and conduct• Increased site-wide managerial effectiveness by advising human resources functions to department objectives and company goals• Served as human resources subject matter expert by escalating and resolving employee inquiries, payroll discrepancies, and employee relations issues based on company’s compliance• Managed time and attendance process by tracking vacation hours, personal time, voluntary time-off, and unexcused absences; administered point corrections and solved time discrepancies to ensure accuracy • Leveraged Amazon AMP Portal to track employee conduct and performance; educated managers on administering performance appraisals, employee disciplinary counseling, and terminations• Crafted and published 3-page, twice-weekly safety and dock audits to ensure site operations and equipment adhere to safety and compliance guidelines • Identified, tracked, and reconciled missing time punches to assess employee attendance and unexcused absences • Maintained qualifications metrics from retrieving posted resumes for applied jobs from the iCIMS system for internal hire• Led on-boarding program for newly converted and hired Associates; conducted new hire orientation and verified I9 and tax withholding forms• Implemented and executed an enhanced Transfer Out Pick / Outbound dock flow layout resulting in a 40% improvement in employee efficiency, pickup, and drop off times

• Examined 50+ job descriptions monthly and conducted job analyses to ascertain pay ranges, compensation packages, and grade levels• Partnered and counseled the department executives to solve salary and hourly rate increases, ensure data integrity, and maintain benefit accuracy • Deduced processes and procedures to ensure adherence to strict compliance and governance policies and provided strategic counsel about federal and state laws • Streamlined payroll effectiveness and accuracy by identifying discrepancies, communicating payroll changes, and enforcing compliance procedures • Achieved 100% employee flex card accessibility benchmark by mobilizing employee compensation initiatives, including developing a Total Administrative Services Corporation (TASC)-focused report• Generated faculty reports and interfaced with business intelligence executives to maintain system updates and communicate open enrollment information• Facilitated paperwork and generated forms for human resources functions, including employment verifications, personnel action forms, and job requisitions

• Shifted organizational culture and optimized employee morale by hosting manager training workshops to enhance leadership and reduce conflict • Ideated, conceptualized, and presented a 200-page production overview document to provide new hires with insight on company equipment and policies • Ascertained training program effectiveness and completion by updating an organization-wide skills matrix, monitoring Learning Management System activities, and verifying and facilitating course registration • Constructed development plan for Associates to acquire and learn new skills for promotional or lateral opportunities within the company

• Project managed payroll initiatives for 400+ employees by verifying overtime payment calculations, generating payroll forms, and calculating labor hours • Leveraged Internet Narrative Banner (INB) system to track employee information, including leave of absences, vacation time, and sick balances• Audited and calculated a time and half owed to the employees of the University’s Campus Safety Department from 2013-2015 to a total of $108,000 owed from the university

• Performed Hypertext Markup Language (HTML) coding to construct the new Learning Management System for RTI University• Hosted an instructor testing event to develop opinions on how to improve RTI's Learning Management System• Interviewed and assessed the needs of top management personnel to develop competencies for leaders• Hosted and provided training to managers/leaders on organizational change and change management

• Assisted with organizing paperwork and documenting client information in Microsoft Excel.• Recorded information based on documented files within client folders.• Established orientation and conducted research on personnel selection for newly hired Nursing Assistants.• Worked off and on volunteering for the company completing clerical duties.