Helder Neves Email & Phone Number

Lisbon, Portugal

Technical Program Manager in the Proactive Portfolio & Experience Team, Unified Solutions GroupMy role is to manage the Azure Infrastructure portfolio of productized services, ensuring our customers receive the best quality services aligned with their business needs.My program management exercise pillars are : - The services portfolio delights our customers.- Portfolio of services adapts to the business strategy.- Technical excellence is at the core of our services.

Enabling Microsoft customers with Azure IaaS engagements, optimizing with Azure Cost Optimization.Landing Azure Well Architected Framework and Cloud Adoption Framework across WE customers.Passionate about Azure Stack HCI and hybrid infrastructure strategy.

Portugal

Focused in driving initiatives across WE that accelerate value realization of Azure Services.Empowering Microsoft customers with Azure IaaS.Landing Cloud Adoption Framework Enterprise Scale across WE customersOptimizing Microsoft Unified customers with Well Architected Framework Cost Optimization engagements.

Portugal

Stand as expert in Azure IaaS and On premises virtualization technologies, such as Windows Server Hyper-V or Azure Stack HCI. Participate in proactive account management, spot performance issues, analyse problems.Deliver effective service by analysing trends and common patterns across customers. ​ Partner with stakeholders to provide and drive actionable feedback cross broader Customer Success Unit (CSU), Product and Engineering team and Microsoft Services.

Lisboa E Região, Portugal

Landing Datacenter and Cloud Infrastructure technologies in Microsoft Customers with a proactive services.Working on Microsoft Managed IP and delivering it to our customers.Technology scope:Azure Stack HCIHyper-V;Failover Clustering;Storage Spaces Direct;Software Defined NetworkingWindows Admin CenterAzure ArcPrivate Cloud and Datacenter Management:System Center Virtual Machine Manager.BCDR:System Center Data Protection Manager.Azure BackupAzure Site Recovery Azure IaaSHighlights :- Codeveloper of Managed IP on Hyper-V and SCVMM- Organizer of the event Premier Days 2018 in Microsoft Portugal- Creator of Technical Capability Groups initiative in Microsoft Portugal

Portugal

Support Engineer on the High Availability TeamTechnology scopeWindows Server features Failover clusterHyper-VSystem Center Virtual Machine ManagerSystem Center Data Protection ManagerHighlights!- Speaker in Datacenter Airlift 2016, impacting bringing awareness to Portuguese customers on Microsoft Windows Failover-Cluster and Hyper-V updates

Portugal

Systems AdministratorFocused on :Hyper-V;System Center Virtual Machine ManagerSystem Center Data Protection ManagerWindows Server core featuresOutsourcing by Safetech

Systems Administratorsupport and management to the following Tecnologies:- SharePoint Server 2007 - AD- Clustering : NLB , MS Cluster- System Center Configuration Manager 2007- System Center Virtual Machine Manager 2008 - System Center Operations manager 2007- System Center Data Protection Manager 2010- Sql Server 2005 / Sql Server 2008- Scripting- Hyper V- MS Windows 7 Deployment- Wsus- MS Forefront Client /Server SecurityOutsourcing by CPCis and Safetech

OS Team.VmWare ESX 3.5i Infraestructure ManagerMicrosoft Systems AdministratorOutsourcing by CPCis

Systems Administrator at Finibanco Angola;Field Support

Systems AdministratorAS400 OperatorESXi 2.0HelpDesk Support

HelpDesk SupportNovell networksNovell GroupWise

Nivel 2, It Operator

12