Overseeing multiple departments, including Sales, Administration, Social Media, Office Operations, and Public Relations (PRO), responsible for ensuring operational efficiency, driving revenue growth, and maintaining strong internal and external relationships. Key responsibilities include:- Developing and executing sales strategies to achieve business targets and enhance client relationships.- Manage day-to-day administrative operations, ensure compliance, and optimize workflows.- Leading social media initiatives to build brand presence, engage audiences, and drive marketing campaigns.- Overseeing office management, including facilities, resources, and employee welfare.- Handling government relations, corporate communications, and media presence for brand visibility.- Budget management, resource allocation, and performance reporting to senior management.Collaborate across departments to achieve company objectives and ensure seamless operations in alignment with corporate goals, while complying with local regulations.

Administration•Masterfully juggled diary management for 15 senior executives, proactively resolving scheduling conflicts and ensuring seamless meeting execution, leading to a 20% decrease in miscommunication and improved stakeholder satisfaction.•Secured a 10% corporate travel discount through strategic vendor partnerships and meticulous itinerary optimization, translating to significant annual cost savings for the organization.•Increased adherence to expense claim processing by 15% by implementing a digital tracking system (Concur) and conducting targeted training sessions, minimizing errors and streamlining financial workflows.•Digitized physical documents via a third-party vendor, boosting accessibility, reducing storage needs, and saving HR, Admin, and Finance $1,500 annually.•Orchestrated successful EMEA dealer meetings (150+ attendees), handling logistics from catering to accommodations.HR• Managed all aspects of HR for a company of 300+ employees, including records, visas, insurance, leaves, and database maintenance.• Successfully recruited over 100 factory staff within a tight timeframe, ensuring compliance with UAE labor laws and smooth onboarding.• Proactively contacted new hires and developed a new document management system, increasing efficiency by 20%.• Acted as a go-to HR resource, handling employee relations and reducing escalations by 10%.• Increased employee engagement by 20% through a company-wide fitness initiative and supported HR leadership through projects and reports.• Led monthly strategic sessions to review plans and ensure alignment with company objectives across facilities in Dubai, South Africa, and Spain.Facilities Management•By optimizing the yard's layout, I created additional space, enabling the company to load an extra 10 containers per week, adding $500,000 to the weekly revenue of the company.

Fully accountable for all day-to-day property and facilities operations, overseeing and enhancing the value of the properties and making sure that the building and the services meet the needs of the tenants.• Make sure that the building and grounds are maintained, which entails daily and weekly cleaning schedules as well as determining and scheduling repairs.• To deliver office services including Post, Stationary, office services and waste.• Ensure the effective delivery of sit services in line with SLA/KPIs.• Handle billing, financial queries, invoice pools and work quotations.• Ensuring all existing damage and general conditions are recorded. Also meet the contractors, ensuring that they are inducted to the site, reviewing risk assessments and method statements.• Ensure customer satisfaction is establishes and maintained by providing a 'quality' and pro-active service. • Negotiate with outside vendors for supplies, repairs and other measures.• Establish rental rates by surveying local rental rates; Contracts with tenants by negotiating leases; collecting security deposit.• Assist in undertaking regular site and service inspection tours and identifying areas on non-adhered to quality standards as appropriate. • Maintains property by investigating and resolving tenants' complaints; enforcing rules of occupancy; inspecting vacant units and completing repairs.Achievements•Cost Savings Achievement: Negotiated new service contracts that led to a 20% reduction in overall maintenance and repair expenses, improving the company's profitability.•Tenant Relations: Successfully resolved complex tenant issues, resulting in a 25% decrease in tenant complaints and a more harmonious leasing environment.•Emergency Response: Led the development of comprehensive emergency response plans, resulting in quicker and more effective responses to property-related emergencies, ultimately reducing property damage.

To assist in the establishment and monitoring of procedures to ensure property administration is conducted in an efficient and timely manner and in accordance with external regulations and internal guidelines.• Enhance the process and follow effective archiving of contracts, cheques, tenant documents, invoices and make sure the documents are available for retrieval.• Controlling procurement and expenditure costs.• Ensuring that services are delivered to agreed timescale and KPIs.• Meet SLA’s and TAT as per set standards.• Monitor tenancy contract renewals. Distribute and follow-up on renewal notices.• Conducting property inspection during the move-out of the residents and ensure that apartment is ready for resident to move-in on agreed date.Achievements• Took responsibility of maintenance work of a villa and completed it before the deadline which helped the company save time and money.

• Attend bi-monthly Postgraduate Officer meetings and contribute to the Council’s policy making on academic issues.• Attend Staff Student Liaison Committees (SSLC) and play an active role in disseminating information to and from these meetings and to record the minutes of SSLC meetings• Participate in decision-making processes within the University by attending appropriate meetings.• Attend and contribute to Class Representative training.• Assist the Student President (via Student Council) in conducting student workshops, surveys, feedback analysis etc.• Assist with creative solutions and alternatives to challenging issues.• Meet regularly with Class Representatives.• Attend University meetings where student input is necessary.• Promote mechanisms to improve Learning and Teaching such as course feedback questionnaires.• Attend an appraisal meeting once a semester.• Prepare reports and presentations on relevant issues as and when required by the University or Student Council.

Planning and organising essential services required for a Residential Building (Dubai Silicon Oasis) and a Commercial Building (Deira, Dubai).• Ensure that the general appearance and the services provided in the common areas of the buildings including the landscape, cleaning, swimming pool, gym, pest control, waste management, CCTV etc are done as stated by the building board of directors and following the rules and regulations of the country.• Negotiating and recommending the entry into contracts, including Supply Agreements such as but not limited to (security, cleaning, maintenance of common areas, landscaping etc)• Supervising the performance of contractors and suppliers and reporting it to the Owners Association. Also identify and record any defective repairs and warranty claims in relation to the common areas. • Issuing service charge notices and collecting service charges payments for the Owner Association in the account specified for that purpose;• Coordinating and attending Board meetings and submit reports (Monthly Management Report (MMR), site inspection report and Request For Proposal) on a regular basis to the board of directors related to the previously mentioned issues.• Communicating and considering the complaints and requests of individual unit owners in relation to common areas and dealing with the same;Achievements• was asked to manage two projects simultaneously after completing 2 months of internship period.• Appreciated by the Board of Directors of the Building for developing an Excel sheet which helped in creating awareness on the electricity and water usage comparison for two years in common areas of the buildings. Action was taken to replace all the common area lights bulbs with LED bulbs.

Patrolling the David Wilson Library at the agreed times to help maintain the Library quiet zones and Library regulations regarding no eating and the correct use of mobile phones.Tactfully approaching users and issuing verbal warnings.To assist with keeping the Library tidy by disposing of rubbish, collecting unused books, tidying chairs and reporting any building faults or problems.Referring students who need help to the Help Zone/Help Desk.Liaising with members of Library staff.

Role is to support two teams of five students (ten students in total) who are completing a marketing project as part of the Leicester Award: Marketing (LAMProvide support to two teams ( taking part in Leicester Award) and to the College of Social Science Web and Communications Officer, who is managing Leicester Award for Marketing. Meet both the teams on a team to one basis to check the progress of the project and to provide ideas and advice to the teams.Respond to ad hoc emails from teams.

Responsible for overseeing the smooth running of bar and kiosk store and ensuring all tasks are completed following UK standards and delivering a high quality service.• Supervising and directing staffs, task allocation and staff rostering.• Providing training to new staffs and feedback on their performance after work.• Dealing with orders, deliveries and managing of stocks before and after work.• Responsible for carrying out end of day reconciliation and cashing up tills at the end of the match.Achievements• Awarded certificates by Flow Hospitality Training Ltd for completing online training modules on Licensing and social responsibility - England and Wales, Health and safety, First aid awareness and Food safety.• Made a record sale of £3500 worth of products on a single match day which was highest amount generated in that particular store. • Made the bar store the second highest income generating store at Leicester Tiger Rugby Club..

•Promoting sabbatical students union election.•Encouraging students to vote and to provide more information about the candidates.•Gained insight into what skills are needed to establish a successful PR campaign

1)Selling Sunglass to Customers.2)Recording Sales.3)Handling Cash.

1)Arranging tables and Chairs for events.2)Checking lights, microphone and cleanliness of hall before an event takes place.

•Promoting and selling the sim cards and recharge vouchers directly to the public and retail shops.•Responsible for recording the day to day sales and handling cash.•Learned the art of influencing people.