Neville Van Den Aardweg Email and Phone Number

Chilleweni Cold Storage Solutions provides cold storage and refrigerated logistics services to several of South Africa’s largest brands within the frozen food market – Key accounts being Rich`s, Famous Brands and Rhodes Foods (They in turn were a major supplier to Woolworths)• Reported directly into the MD and Finance executive.• To establish a structure within the business, develop, implement, and review performance against this structured way of working.• Led a team of 65… Show more Chilleweni Cold Storage Solutions provides cold storage and refrigerated logistics services to several of South Africa’s largest brands within the frozen food market – Key accounts being Rich`s, Famous Brands and Rhodes Foods (They in turn were a major supplier to Woolworths)• Reported directly into the MD and Finance executive.• To establish a structure within the business, develop, implement, and review performance against this structured way of working.• Led a team of 65 employees, with several direct reports, HR/admin clerk, Operations Managers and Risk and Loss Control manager.• Responsible for the end to end and overall performance of the cold storage warehouse operation, including people, process, finance, and customer quadrants and their respective key performance areas and indicators.• Ensure that the facility is compliant to all occupational health and safety, food safety and shrinkage prevention protocols.• Drive compliance to all customer service level scorecards, non-negotiable rules, and their targets (customer satisfaction).• Design, implement and hold the operation to non-negotiable inventory and shrinkage key performance indicators in line with customer requirement and service level agreements.• Responsible for achieving prescribed company objectives regarding cost, productivity, customer service and profit.• Ensure the selection, training and development, performance measurement and motivation of all team members.• Initiated hearings and attended to CCMA conciliation/Arbitration cases when required. Show less

Merlog Foods one of Southern Africa’s leading supplier and distributor of high and consistent quality frozen and chilled food products to the retail, wholesale, and food-service sectors – One key client was Shoprite North and Shoprite• Reported directly into the business’s executive. • Established a structure within the business, develop, implement, and review performance against this structured way of working.. Led a team of no fewer than 100 employees. With 8 direct… Show more Merlog Foods one of Southern Africa’s leading supplier and distributor of high and consistent quality frozen and chilled food products to the retail, wholesale, and food-service sectors – One key client was Shoprite North and Shoprite• Reported directly into the business’s executive. • Established a structure within the business, develop, implement, and review performance against this structured way of working.. Led a team of no fewer than 100 employees. With 8 direct reports, HR/admin clerks, WH supervisors as well as Inventory and Transport Managers.• Was responsible for directing the daily activities of warehouse, including labor, scheduling, supervision and proper utilization of space, equipment, and manpower. • Key responsibilities include, but not limited to staffing, warehouse operations, maintenance of facility and equipment, implementation and maintenance of safety and sanitation programs, budgeting, customer service and employee development. • Ensuring that the facility is compliant to all occupational health and safety, food safety and shrinkage prevention protocols.• Served as an interface and coordinator amongst sales department, warehouse operations, customer service and traffic. • Accountable for safe, efficient, and economical operations of the facility and equipment.• Custodian of my operation`s balanced scorecard from a people, process, finance, and customer perspective.• Held the operations internal and customer “non negotiables”, service level agreements and their indicators.• Accountable for the Merlog " retail outlet", Great Foods, guaranteeing delivery to sales, stocks, expenses people (staffing) and shrinkage reduction targets.. Initiated, chaired hearings, and attended to CCMA conciliation and arbitration cases when required. Show less

• Reported into the Operations Executive, with divisional accountability across all stores (front shop, pharmacy & clinics), driving and ensuring a seamless customer experience within the operation. • Role was to plan, lead and direct the effective management of day-to-day divisional operations in line with brand strategic agenda to achieve operational excellence and business objectives, delivering to the Clicks Operations strategy.• Led a Division of Clicks of 72 stores, 52 with in… Show more • Reported into the Operations Executive, with divisional accountability across all stores (front shop, pharmacy & clinics), driving and ensuring a seamless customer experience within the operation. • Role was to plan, lead and direct the effective management of day-to-day divisional operations in line with brand strategic agenda to achieve operational excellence and business objectives, delivering to the Clicks Operations strategy.• Led a Division of Clicks of 72 stores, 52 with in store pharmacy, 20 without in store pharmacy and 26 with in store clinics, inclusive of several "cross border", stores in Swaziland.• Managed the Divisions key financial indicators for the 2014/2015 FY, Budget of R 2.02 billion, R 325 million budgeted expenses, shrinkage reduction plans and other financial indicators, within the division.• Headed a support team of 24 members, namely an HR Manager and her reports, HR Officer, HR Administrator, Pharmacy Recruiter, HR Trainer, Regional Managers, Regional Administrators, Regional Sales Manager, and a Good Pharmacy Practice Manager (GPP), to ensure ethical and legal compliance with the SAPC, good pharmacy practice and all other ethical and legal requirements.• Ensuring the achievement of budgeted and agreed financial performance by focusing on core business drivers and delivering on scorecard targets. • Managing company assets and minimize loss through adherence and compliance to all relevant company SOP’s.• Represented the Division at all CCMA conciliations and or arbitrations when required.• Represented the Division at all cross border (Swaziland) stores wage negotiations. Show less

• Holding full accountability for the end-to-end operation of 15 to 18 stores.• Achieving operational excellence through planning, leading, and implementing of regional objectives to meet scorecard targets and customer requirements in specific standard operating procedures.• Ensuring achievement of budgeted and agreed financial performance of my region by focusing on core business drivers and delivering on scorecard targets.• Driving continuous business process improvements and best… Show more • Holding full accountability for the end-to-end operation of 15 to 18 stores.• Achieving operational excellence through planning, leading, and implementing of regional objectives to meet scorecard targets and customer requirements in specific standard operating procedures.• Ensuring achievement of budgeted and agreed financial performance of my region by focusing on core business drivers and delivering on scorecard targets.• Driving continuous business process improvements and best practice within the region to embed store operational excellence and manage risk within targets.• Optimally managing company assets and minimize loss (shrinkage and waste) through adherence to company SOPs.• Offering support to project managers and teams in new store openings, refurbishments and pharmacy drop ins as well as to build sound relationships with other stakeholders working in their area, focusing on core business drivers, and delivering on scorecard targets. • Ensuring people development and alignment within the region to build capacity and capability to meet current and future business requirements. • Ensuring utilization of all people management processes within the region to drive productivity and maintain a fair and harmonious work environment. • Leading and directing store management teams through involvement and communication.• Effective communication to all stakeholders via regular scheduled meetings.• Effective implementation of regional operational objectives through the delivery of customer service excellence.. Ensuring the Brand’s presence as the customer's first choice health and beauty retailer by living and driving the company values. Show less

• Role as the Clicks Inland Distribution Centre Manager was to lead, optimize and grow the logistics capability in the Region (Inland North & South) and oversee all facets of DC operations so that store replenishment orders are filled in full, accurately and on time, with a relentless focus on customer service, profitability, financial and operational efficiency, and continuous improvement.• Managing the end to end running of the DC, distributing to all inland Clicks 350 stores, and Diskom… Show more • Role as the Clicks Inland Distribution Centre Manager was to lead, optimize and grow the logistics capability in the Region (Inland North & South) and oversee all facets of DC operations so that store replenishment orders are filled in full, accurately and on time, with a relentless focus on customer service, profitability, financial and operational efficiency, and continuous improvement.• Managing the end to end running of the DC, distributing to all inland Clicks 350 stores, and Diskom 180 being a total of 422 stores.• Reporting into the National Distribution Executive and later DC General Manager (post company restructure)• Contributing to the long-term (3 year) Logistics strategy for the Region, translating this into operational implementation plans for the DC to ensure the alignment of all activities to the strategy (KPI: ensure Capacity, improved CPU).• Ensuring effective and constant communication and cross functional collaboration internally with Merchandise, Planning and Store Operations and externally with our transportation partners to ensure optimal service to stores balanced with efficiency. (KPI: Manage delivery on time, ensure DC & Store Availability).• Continuously reviewing, optimizing, and improving on DC processes and controls to manage and minimize shrinkage. (KPI’s: Manage Risk, improved Cost per Unit (CPU).• Sourcing the best service and best price contractors and negotiate the most effective and beneficial contract terms for the business in line with strategic goals and financial constraints, ensuring ongoing service is in line with agreed contracts. (KPI: improved CPU for both DC Opex & Transport). Show less

• Running the Clicks DC as Inbound, Outbound and Inventory Operations Manager.• Responsible for all day-to-day distribution operations from Receiving inbound right up to and including the customer (store operations, servicing all Inland Clicks and Diskom stores).• Driving adherence to compliance to all relevant SOP’s, legislation, and company policies to minimise risk to the business.• Compiling daily reports on performance and order status to track productivity to targets… Show more • Running the Clicks DC as Inbound, Outbound and Inventory Operations Manager.• Responsible for all day-to-day distribution operations from Receiving inbound right up to and including the customer (store operations, servicing all Inland Clicks and Diskom stores).• Driving adherence to compliance to all relevant SOP’s, legislation, and company policies to minimise risk to the business.• Compiling daily reports on performance and order status to track productivity to targets. • Managing departmental budgets and associated costs in line with specified targets and operational requirements to achieve business objectives.• Taking accountability for productivity management, including capacity management, order processing cycle time, managing utilisation and unplanned downtime. • Effective management of staff to drive efficiency and competence through performance management, training and development, and recruitment; thus, ensuring quality outputs.• Effective management and control of the full function pertaining to inventory receiving, making sure that orders are processed within specified turnaround times. • Ensuring the control and resolution of order disputes / claims which arise internally and externally; and ensuring speedy, resolution. • Managing the successful execution of inventory stock counts and cycle counts within required key performance areas and indicators. Show less

• Responsible for all 4 National Distribution Centre’s risk and shrinkage management processes (Inland, 2 x Cape Town, KwaZulu-Natal) to address the Groups shrinkage from a logistics perspective• Working with, through and holding DC leadership accountable for all loss related key performance areas and indicators (Shrinkage, wastage, and store order CAP – “centralised auditing process” accuracy.• Ensuring the effective review of existing shrinkage initiatives and implementing own… Show more • Responsible for all 4 National Distribution Centre’s risk and shrinkage management processes (Inland, 2 x Cape Town, KwaZulu-Natal) to address the Groups shrinkage from a logistics perspective• Working with, through and holding DC leadership accountable for all loss related key performance areas and indicators (Shrinkage, wastage, and store order CAP – “centralised auditing process” accuracy.• Ensuring the effective review of existing shrinkage initiatives and implementing own initiatives with emphasis on risk and shrinkage reduction.• Influencing and ensuring that DC leadership in all DC’s comply with related initiatives in line with logistics and distribution requirements.• Ensuring effective management of DC inventories, with emphasis on quality as well as quantity assurance.• Setting up and implementing several risk reductions, inventory management, DC quality and accuracy action plans.• Working through both transporter and store partners to achieve non-negotiable shrinkage targets• Implement, measure, and maintain own and ad hoc shrinkage initiatives. Show less

Responsibilities was the same as Regional Manager referenced above for period 2006 – 2008.