Strong communication skillsGood motivational skillsStrong negotiation skillsExceptional organisational skillsStrong leadership skillsHigh level of responsibility and accountabilityStrong management, communication and organizational skills-Ensure hotel premises are clean, tidy, and ambient enough to receive and tend guests-Monitor the coordination between the different parts of a hotel to ensure smooth and efficient operations-Conduct assessments to review customer satisfaction and service recovery processOversee the hiring, orienting, and training of hotel staff to ensure maximum revenue for management-Establish communication channels to interact with customers in order to obtain their feedback and assist with the resolution of problems-Organize training programs to enhance the job skills and performance of hotel personnelMonitor the accounts receivable, accounts payable, and purchase requisitions of each hotel department-Inspect hotel stores to check available stock and determine the need for stocking-Liaise with the marketing staff to develop and implement strategies for growing the business-Hire contractors and deal with vendors to ensure provision of high quality products and services-Schedule work shifts and tasks to hotel staff according to their specialty-Contact clients to schedule and plan the details of an event or conference-Set and adjust the rates for different services according to their quality level.Marking fundamental certification Blockchain certification Business analytics with excel