• Investment & Business Developmento Own a Remodeling company by the name Noorani Solutions where I help my Clients design/furnish/remodel & stage their homes. o Understand the client’s mission, vision, business objectives, products and services, competition, key decision makers, etc.o Develop new and leverage existing relationships to discover new opportunities for growth and sustain existing projects• Project Deliveryo Lead and direct remodeling projects and oversee daily project operations from inception to completiono Drive scope of work, pricing estimates, engagement letters and other required processes for new projects and change orderso Serve as the point-of-content for both the Clients and Contractors• People Developmento Mentor and guide and both experienced and junior contractors to ensure professional development and talent retentiono Support recruiting by providing direction on the required skills and participate in the final selection and offer processes• Property Management - First Services Residential o Joined First Residential Services in Dec 2022 as their General Manager to oversee Property Management.

• Lead and direct multiple complex projects with an aim to deliver exceptional client value and solve critical business problems• Serve as the primary point of contact for both internal and external stakeholders at executive leadership levels• Manage resourcing / staffing mix on projects with HR based both locally and internationallyMerger & Acquisition – Due Diligence & Post-Merger Project Delivery Management (Division – North America Finance)• Led due diligence and post-merger activities for the Finance Team, and collaboration with the PMO• Oversaw the creation and execution of the post-merger project plan to successfully integrate the functions in a timely manner• Established and executed clear escalation paths for prompt remediation and avoidance of future repetitions of similar issues• Collaborated with cross-functional work streams and influence key decisions for an effective and efficient integrationFinance Integration & Business Transformation Office (Division – North America Finance)• Drove the future state design workshops with both senior leaders and process managers from across the Finance business• Developed the implementation and change management roadmap, and socialized with the leadership to solicit their buy-in

• Management reportingo Prepare and present monthly submissions like Bad & Debt (B&D) of all products, Risk reports & pitches for the CEO’s desko Recommended analytical approaches and internal controls to enhance loan function and reporting requirementso Prepared and Presented cost related Process for the CCR Teamo Analyzed and presented portfolio trends and concentration levels• Team Management and Trainingo Train (soft/presentation skills) and Facilitate training programs with the Learning & Development Unit for CCRo Develop Training material for the Learning and Development Unit to train the CCR Teamo Managed training (both onboarding and continuous education) and reporting for offshore teams based in Indiao Managed pre-enrolment and negative database checks to ensure they met the bank’s policy and are kept in safe custodyo Responsible for the launch of Cross Functional Training, Training need & Gap analysis, Information Sharing and Learning etc.o Participate in the periodic performance reviews and drive objective feedback conversations to assist professional progression• Ad-Hoc MIS/Audit/Reporting request o Served as an information resource on consumer credit risk and policy for the Retail and Card Audit teamso Involvement in key credit based core auditso Performed continuous monitoring of product-based (credit card, personal/home loan etc) portfolioso Maintaining regular contact with responsible credit executives and underwriters, facilitate periodic portfolio review meetingso Audit of External Verification Agencies and Agents, Quality Control & Management Information System (MIS)o Provided support in the design and implementation of ad hoc requests for Credit-Related Portfolio Data

• Set up Ebay’s online listing database in South Asia• Managed day-to-day operational tasks for Ebay’s selling team and oversaw its registration department• Managed 50 top selling agents and garnered Ebay a consistent hike in numbers every month

• Managed a team of 75 CSR’s, performed contact call center monitoring, evaluated and reported all Agents• Analyzed call trends and identified agent and call center training opportunities and provided recommendations to Management• Conducted Training for new recruits• Re-engineered the quality management system to compile, track and trend agent performance