Nevo Gal Email & Phone Number

Tel Aviv District, Israel

• Participating in the concept phase, defining key segments and feature parameters to align with business goals.
• Writing and defining detailed PRDs for new features, ensuring clear objectives and strategic alignment.
• Enhanced and iterated on existing features, driving them to the next level by setting clear objectives and strategic direction.
• Utilized data analytics to identify opportunities for performance improvement in specific segments … Show more
• Utilized data analytics to identify opportunities for performance improvement in specific segments and features.
• Taking part in setting the strategic direction for live games, contributing to the development and execution of the product roadmap.

Tel Aviv District, Israel

• Responsible for two teams of Live Ops specialists in 2 games, making sure strategies and activities were successfully carried out across all games.
• Co-owned the development of the company's backend system with our VP of R&D, focusing on the business requirements and functionalities to increase operational efficiency and scalability.
• Help create roadmap strategies and timelines for implementing and releasing game features.
• Created and maintained live… Show more
• Created and maintained live operations policies, procedures, and processes for both games, collaborating with the studio's teams to ensure successful event releases and monitoring.
• Responsible and owned the launch strategy and timeline for one of the company game's initial release, coordinating with various studio teams to ensure a smooth and effective market entry. Show less

Herzliya, Tel Aviv District, Israel

• Created product requirement documents for the studio's backend system and monetization tools, while helping shape the roadmap strategy for future features.
• Responsible for five Live Ops specialists abroad, ensuring seamless coordination and execution of in-game events and strategies.
• Monitored team performance, providing coaching, feedback, and professional development opportunities.
• Created and maintained live operations policies, procedures… Show more
• Created and maintained live operations policies, procedures, and processes via Jira & Monday, collaborating with all seven teams in the studio to ensure successful event releases and monitoring.
• Streamlined workflows and operational processes to enhance efficiency and productivity, identifying and implementing areas for improvement. Show less

Herzliya Area, Israel

• Responsible for two operations specialists abroad, guiding their professional growth and development.
• Created product requirement documents for the studio's backend system and new monetization tools.
• Enhanced operational workflows and managed daily marketing activities and automated systems, continuously improving efficiency in collaboration with the R&D and Product Teams.
• Set up promotions, managed game features, pricing configurations, segmentation, and CRM for… Show more
• Set up promotions, managed game features, pricing configurations, segmentation, and CRM for monetizing operations via the game's backend system. Show less

Tel Aviv, Israel

• Interacted with clients to determine and execute ongoing daily process, as well as to identify and resolve lingering or recurring problems.
• Implemented changes according to individual customer needs, wants, and concerns.
• Provided expert-level guidance and responded to requests for support and assistance.
• Monitored daily errors and problems to ensure smooth operations and stability.

Tel Aviv Area, Israel

• Administered high-level support to a wide variety of systems/devices and company equipment.
• Delivered remote technical support via email and over Facebook.
• Performed routine remote diagnostics of problems and suggested courses for immediate resolution.
• Administered software testing on all mobile devices.
• Identified and tracked bugs via Jira

Product Management, Certificate

Information Technology, Certificate