Liza Gunn Email & Phone Number

Wellington, New Zealand

Provide leadership and governance to the programme, which will see the PBT Courier customers become welcome customers of NZ Post.

Wellington & Wairarapa, New Zealand

- Business transformation- Customer Experience Design - Strategy - Change Management- Enterprise Continuous Improvement- Recognising Excellence - Senior Leader - Public Speaker

Wellington & Wairarapa, New Zealand

Wellington & Wairarapa, New Zealand

Development of Mail and Logistics Business Plan.Implementation of change programmes focused on customer growth and collaboration across business.Strategic advisor representing and contributing for CSD Leadership across wider business initiatives.

Wellington & Wairarapa, New Zealand

Our team is charged with driving a centre of excellence for Customer Sales and Service processes. This includes implementing a single view of the customer through CRM platforms, exceptional contract and bid processes and developing reporting tools including sales management kpi's and customer feedback mechanisms.

Wellington & Wairarapa, New Zealand

Managing a programme to create alignment and integration of sales & service processes, technology and outcomes across New Zealand Post and Express Couriers Limited. Including - design and implementation of group sales incentive programme, consolidation of CRM tools for single customer view and optimisation of processes within sales, service and support.

Wellington, New Zealand

Lead a team of Service Delivery Specialists in the effective engagement and proactive management of our key corporate customer requirements.Essential to our team's purpose is the ability to understand our customers' business processes and opportunities to improve efficencies with the management of mail.Separate to the day to day aspects of the customer.

Wellington & Wairarapa, New Zealand

The Commercial Bid & Contracts Manager role is responsible for the management of all bids and the contract negotiations and framework for Postal Services. Highly focused on developing both external and internal senior relationships with the objective being to grow our client base, EBIT and deliver a professional and innovative solution to New Zealand and.

Management of all acquisitions including fulfillment of major bids in the government and enterprise segment

Managed the Customer Engagement at a Senior Relationship Management level

Acquisition of new major accounts and senior relationship management of key customers

Sales Manager for the Region - MICE market from July 96 - oct 98Sales Manager Novotel Wellington October 1998 - January 2000Sales Manager Sofital Cairns January 200 - April 2001

Certificate In Marketing, Marketing

Education record