Multifaceted administrative support for a team of 40, ranging from classic office management duties and facilities management to the highest standards to onboarding new joiners in the UK and US offices and organising staff events. Maintained immaculate office space in response to demanding management requirements. Effectively worked alongside senior management team on various initiatives resulting in positive feedback across the board.

Promoted within LetterOne Group to run operations of its London HQ, overseeing integration of five business units under one roof (successful streamlining of suppliers, staff merger, devising cost allocations between business units) focusing on employees’ wellbeing and meeting business needs. Timely respond to everchanging and complex facilities’ needs. Persevering search for cost optimisation across plethora of providers. Meticulous administration of all office related payment processes as well as effective management of various HR matters. Recognised and highly respected member of the company, supervisor of Front Desk team of four with strong relationships across all Group levels and solid network of office suppliers.

Recruited to set up London office for newly founded Business Unit of LetterOne forming a complete working environment and setting up all functions from scratch with unflappable response to management needs, making it a comfortable and productive space for an ambitious team. Established a desirous standing within LetterOne Group and one of a kind working setting for the team. Established and managed an administrative team of six with various degrees of responsibilities – Receptionists, EA / PA, Team Assistants, overseeing workload, KPIs setting, annual and bi-annual reviews, coaching, regular liaison with various administrative teams from portfolio companies and other LetterOne Business Units.

Focal point of contact for all clients and staff, responsible for smooth office operations and employee well-being, core implementer of Company’s ‘look and feel’. A member of the UK leadership team with broad exposure to HR management, implementing and maintaining HR policies. Building and maintaining trustworthy relationships with clients, top-tier management, staff & suppliers. Full comprehensive support to the Head of UK & ME office.

Selected out of 50 ATH American Express Russia Client Service Representatives to run London office and maintain coordination between London and Russian offices. Working along Front Office Manager, responsible for office administration and management. Main point of contact with exceptional customer service for private and well-known corporate clients worldwide, designing and promoting new business travel solutions.

Specialist of full range of immigration services, principal liaison for consultation with top executives from high-profile companies (investment banks, major law and accounting firms, designer bureaus, and international oil and gas corporations), managing business travel and relocation for staff at clients' offices closely working with HR departments, reviewing and implementing new practices.