Tiffany Newman Email & Phone Number

Memphis, Tennessee, United States

• Manage 6 market email inboxes that process insertion orders for all levels of sales (national and local) including personally handling multiple white glove accounts and forwarding others to the overseas team for.
• Partner with the overseas team to ensure that issues with orders are handled promptly.
• Field inter-departmental questions and issues concerning rates, routing, and deadlines and act as liaison between Advertising, Production, Circulation, and Finance.
• Handle correspondence from advertising agencies and local advertisers concerning billing issues, late orders, late product arrival, and any other issues that may arise.
• Manage multiple projects at a time, overseeing every detail of the project from planning to reporting, maintaining existing customers, coordinating with team members, and acting as a link between the client and other.
• Research and gather data to develop well-informed strategic plans for clients and other departments working on projects.

• Led and oversaw the operations of the Production Team that worked directly with the Burt System.
• Coordinated with Advertising and Circulation to ensure that Production knew what newspaper formation was needed for ads as well as how many to print.
• Budgetary oversight and responsibilities for the monthly departmental needs as well as projects/ resources within production purview.
• Owned the end-to-end production lifecycles and workflows for projects and programs, including planning, execution, archive, maintenance, and customizations/updates.
• Organized and implemented process improvements with guidance from leadership, or as assigned from surface operational inefficiencies based on holistic analysis and brought potential solutions for improvement. Defined.
• Defined and guided team in best practices for department and projects.