A dedicated and results-driven manager with a highly successful background in the achievement of IT AND Training profitable business growth through the creation and execution of successful training, implementation and development strategies. Experienced in working with leading brands in the competitive market with the primary focus on exceeding expectations for best services on my behalf. Possesses excellent interpersonal, communication and negotiation skills and the ability to develop and maintain mutually beneficial internal and external relationships. Enjoys being part of, as well as managing, motivating and training, a successful and productive team, and thrives in highly pressurized and challenging working environments. Specialties: Microsoft certified trainer (MCT)Microsoft certified technology specialist (MCTS)Microsoft certified information technology professional (MCITP)English Instructor