Quality Engineer primarily responsible for managing the (U)PPAP Program for P&W and Sikorsky. I am also a Sikorsky DQR and P&W CLCSR.

- Inspect repaired thermocouples, PMA thermocouples and PMA/Repair Station details to ensure compliance with internal, ISO/AS and FAA Quality standards.- Conduct First Article and First Piece and Final inspections as required.- Perform MRB functions as part of the MRB team including product disposition and Corrective actions as well as tracking NCM trends in order to reduce scrap rates. - Assist in generation, review and updates of Assembly Station manufacturing instructions and Repair Station maintenance instructions and procedures and related inspection forms ensuring adherence to relevant engineering drawings and quality standards.- Assist in generation of a company-wide audit program to maintain and measure compliance with AS 9100/ISO 9001 standards in preparation for re-certification.- Assist Quality Assurance Manager and Quality Assurance Engineer with preparations for ISO/AS, FAA, internal and customer audits and resolving audit observations and findings.- Assist in creating, maintaining and updating a company-wide training program and associated materials.- Familiar with use of various test, measurement and diagnostic equipment required to ensure product compliance within the aerospace manufacturing environment.

Logistics Management- Directed personnel, to create a Logistics Program for a unit of 305 personnel and equipment valued at ~$17 million.- Led in creating and implementing programs to produce an environment supporting continuous improvement concepts and a sustainable logistics program.- Managed operational data and reports to ascertain degree of conformity with established policies, work standards and procedural directives in both the logistics and training arenas.- Provided leadership via clear and consistent communication of expectations to employees, ensuring compliance with safety, housekeeping and quality standards.- Anticipated and “trouble shot” problems with jobs and/or equipment and coordinated with other departments for resolution.- On-boarded new hires, conducted performance appraisals, and coached and counseled employees.Operations Management- Lead and supervise programs for training management, mobilization planning, logistics, maintenance, and personnel functions. - Maintain human resource functions by developing and administering policy, benefits, medical readiness and training.- Experienced with multiple HRIS systems for performance management, training management, benefits, retention and career / succession planning.- Create and supervise systems for tracking the training, health and welfare, and operational readiness of soldiers.Personnel Management- Platoon Sergeant for a multi-disciplined group of 15 personnel including logistics, warehouse and maintenance in support of Operation Iraqi Freedom 09-10. - Coordinated Management duties within a team to facilitate timely resolution of personnel issues including Education, Professional and Career Counseling.- Squad Leader for a Helicopter Maintenance section of 10 personnel in support of Operation Iraqi Freedom 04-05.

- Managed a training program and associated requirements for 100 soldiers at home and while deployed to the Middle East.- Conducted training classes as required at an individual level through large groups of over 100 personnel.- Managed non-qualified soldier records and recommended and scheduled individual training.- On-boarded new hires, conducted performance appraisals, and coached and counseled employees.

- Maintained accountability for five UH-60 Helicopters and associated maintenance equipment valued at ~$25 million for two separate units.- Executed a unit reorganization plan resulting in reduced excess inventory from ~$10 million to less than $10,000 over the course of one year.- Analyzed operational data and reports to ensure conformity with established policies, work standards and procedural directives.- Conducted inspections to ensure compliance with standards of serviceability, reclamation, salvage and disposal procedures.- Assigned duties, and instructed and supervised subordinates in proper work techniques and procedures.- Maintained accountability for and maintenance of Test, Measurement and Diagnostic Equipment needed in order to conduct maintenance operations on UH-60 Blackhawk Helicopters.- Provided leadership via clear and consistent communication of expectations to employees, ensuring compliance with safety, housekeeping and quality standards.

- Assisted the Battalion Logistics NCO in effectively maintaining accountability for all battalion assets valued at ~$100 million- Planned and analyzed operational data and reports to ensure conformity within established policies, work standards and procedural directives from higher headquarters- Conducted inspection of activities to ensure compliance with standards of serviceability, reclamation, salvage and disposal procedures- Assigned duties, instructed and supervised subordinates in proper work techniques and procedures

- Managed maintenance requirements for eight UH-60 Helicopters, assigned jobs and instructed subordinates in helicopter repair techniques and procedures.- Used continuous improvement concepts to track task completion and efficiency rates to maintain a high state of readiness and reduce “Aircraft on Ground” times.- Provided technical and operational leadership to UH-60 Phase Maintenance Team, resulting in improved efficiency and reduced ground time prior to ground-runs and test-flights.- Led a diverse platoon consisting of logistics, warehouse and maintenance personnel during deployment to effectively move, track and repair unit equipment.- Managed unit administrative duties, including evaluations, promotions, awards, disciplinary actions and training requirements.- Provided leadership via clear and consistent communication of expectations to employees, ensuring compliance with safety, housekeeping and quality standards.

- Supervised, performed and evaluated maintenance operations in compliance with directives, technical manuals, work standards, safety procedures and operational policies as a Squad Leader for 12 mechanics- Created an environment of continuous improvement with the maintenance section in order to increase efficiency within established maintenance procedures resulting in increased productivity and decreased downtime - Managed company supply functions and section administration, including evaluations, promotions, awards, disciplinary actions as well as maintained accountability for all unit equipment valued $10 million

- Managed a call center for an international student travel company.- Created and managed an internal customer service website in order to increase efficiency and productivity resulting in higher call volume handled, reduced time per call and increased representative knowledge and ability to handle issues.- Screened, interviewed, selected and on-boarded new hires, conducted performance appraisals, coached and counseled employees.

- Conducted inspection of activities to ensure compliance with standards of serviceability, reclamation, salvage and disposal procedures within a battalion motor pool- Maintained accountability and stockage levels for all repair parts- Prepared motorpool for inspections and inventories- Responsible for transporting battalion Executive Officer safely and efficiently within Korea