Newton Smith Email and Phone Number
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Newton Smith personal email
I work with clients to leverage digital technologies and automation to improve performance of their business and core operations, in particular, in marketing, sales and service of their customers. I support clients build digital capabilities and create seamless digital experiences for their customers to stay ahead of the competition. Over the course of my career, I’ve worked and led digital transformations across a range of industries, including telcos, energy, media and entertainment and banking. I bring a strong international experience, having worked in more than 15 countries.My unique value in driving successful and profitable digital outcomes has been created by a career journey through executive and operational leadership together with consulting. Recent examples of my work include:- supporting the creation of a ‘digital factory’ to design and implement digital initiatives - automating processes and consolidating customer operations- aligning digital and physical channels for a retailer to create a superior customer experience.
Bellevue Digital Consulting
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Bellevue Digital ConsultingDarling Point, Nsw, Au
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DirectorBellevue Digital Consulting Jul 2023 - PresentBellevue Digital leverages 35+ years of business and IT consulting and executive management expertise to support small to medium organisations develop appropriate and achievable IT strategies. The focus is on developing relevant and achievable strategies that are within the organisation’s capabilities and budgets.
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AdvisorIfintechpro May 2024 - PresentRiyadh , Riyadh, SaAt iFintechpro we provide Digital Transformation Services, Software solutions & Business advisory services, tailored for the Islamic markets. We provide transformative technology solutions and strategic guidance to both Islamic startups or an established institution who want to improve or develop new Islamic finance offerings.
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Vice President, Digital Business & Technology, Middle EastCognizant Jul 2021 - Jun 2023Teaneck, New Jersey, UsLeading Cognizant's Digital Business & Technology in the Middle East. Working with our clients to help them implement user experience based solutions in software engineering, data and analytics and cloud platforms -
Vice President - Digital Business Leader Asia PacificCognizant Nov 2019 - Jun 2021Teaneck, New Jersey, Us
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Partner | Digital Strategy & Ix | Asean LeaderIbm Oct 2018 - Nov 2019Armonk, New York, Ny, Us -
Chief Executive OfficerApd . Sep 2013 - Jun 2018Singapore, Singapore, SgAsia Pacific Digital is a digital consulting and transformation business with over 400 employees operating in 6 countries, Australia, New Zealand, Singapore, Malaysia, Philippines and China. APD champions digital transformation strategies and roadmaps for their clients. As the CEO, I am responsible for strategy, execution, customer growth and financial results. Over the last 4 and half years, I have led the company into Asia, integrated 5 legacy businesses into a single unit with 200% revenue growth across the Asia business and been the key leader working with clients on their digital challenges. -
Partner, Smarter Commerce (Ecommerce), Global Process ServicesIbm Jan 2012 - Sep 2013Armonk, New York, Ny, UsWorking with clients to transform their customer relationships through effective use of physical and digital channels including social media, web and traditional contact centres. Leading deal teams and the client commercial relationship to close complex services based deals. I worked with companies across many countries including Brazil, Mexico, Turkey, India and Singapore.
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Partner, Global Process Services, AseanIbm Oct 2009 - Dec 2011Armonk, New York, Ny, UsLeading a team of sales and consulting professionals in the field of business process transformation. Consulting led selling to deliver Human Resource, Finance and Accounting, Procurement and Customer Management process transformation through digital technology transformation. Drove sales and revenue in excess of $50M pa.
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General Manager Ibm Daksh PhilippinesIbm Jan 2008 - Mar 2010Armonk, New York, Ny, UsGM of IBM Delivery operations in Philippines. Responsible for all aspects of subsidiary performance, including P&L, revenue growth, HR, operations, finance, IT and client and project management. Grew the business 35% each year and successfully integrated into IBM.
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Partner, Customer Management Solutions, Asia PacificIbm Feb 2004 - Jan 2008Armonk, New York, Ny, UsWorking with IBM clients on their customer marketing and sales processes and growing revenue. The focus was on CRM services and technology offerings to clients. Collaboratively working with IBM sales teams in Asia Pacific and delivery teams in India, Philippines and China. Grew revenues by >30%.
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Director, Marketing And Customer Management PracticePricewaterhousecoopers Oct 1999 - Feb 2004GbResponsible for business development and project leadership of PricewaterhouseCoopers consulting services for the marketing and customer management market in Australia and New Zealand. Focus included the areas of marketing, sales and service. Worked predominantly in Energy, Telco and Media industries to revamp and implement new customer focused processes and technologies. -
Director Business DevelopmentTeletech International Jul 1998 - Sep 1999Greenwood Village, Colorado, UsPartnering with clients to transform customer management processes leveraging outsourced delivery centres and capabilities. -
Head Of Customer Management Consulting And SolutionsOptus Communications Feb 1995 - Jun 1998Macquarie Park, Nsw, AuLeading a group that developed customer care and contact centre solutions to the Australian market. Responsible for integrating intelligent network products (1800 services) together with IT, S/W and consulting services to provide a complete customer call centre solution to companies in Australia.
Newton Smith Skills
Newton Smith Education Details
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InseadExecutive Management Development Program -
UnswEconomics And Industrial Relations
Frequently Asked Questions about Newton Smith
What company does Newton Smith work for?
Newton Smith works for Bellevue Digital Consulting
What is Newton Smith's role at the current company?
Newton Smith's current role is Digital transformation advisory and consulting.
What is Newton Smith's email address?
Newton Smith's email address is ne****@****ibm.com
What schools did Newton Smith attend?
Newton Smith attended Insead, Unsw.
What are some of Newton Smith's interests?
Newton Smith has interest in Politics, Education, Environment.
What skills is Newton Smith known for?
Newton Smith has skills like Outsourcing, Crm, Strategy, Management Consulting, Business Process, Management, Bpo, Business Development, Consulting, Leadership, Business Process Improvement, Business Transformation.
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