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Senior Regional Sales Manager | Telecoms | People & Culture Development | Sales & Service ManagementWith over 20 years of experience in the technology industry, I am a dedicated Senior Regional Sales Manager passionate about driving growth through people development, team leadership, and customer-centric solutions. I have a proven track record of success working with both public and private sector customers in the large enterprise category, ensuring tailored strategies for diverse and complex needs.Specialising in fixed and unified communications, cloud and security services, and professional services, I focus on delivering seamless sales execution and exceptional service management. My leadership approach emphasises culture development and team empowerment, creating high-performing teams that thrive in dynamic, fast-paced environments.Key competencies:People Development & Team Leadership: Building and nurturing talent to create engaged, collaborative teams that consistently exceed targets.• Sales & Service Management: Crafting and executing sales strategies to drive growth and customer satisfaction, while managing service delivery for clients.• Unified Communications & Cloud Services: Expertise in the latest technology solutions, helping enterprises optimise their communication infrastructure and cloud adoption.• Large Enterprise Focus: Extensive experience managing relationships with public and private sector organisations, providing innovative, scalable telecom solutions.I am committed to fostering a positive, high-performance sales culture that prioritises both customer success and team development.
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Uk Sales ManagerCameoNewcastle Upon Tyne, Gb -
Senior Regional Sales Manager - NorthVodafone Business Jul 2022 - PresentNewcastle Upon Tyne -
Regional Manager, North East & YorkshireVodafone Business Apr 2020 - Aug 2022 -
Client Relationship ManagerVodafone Jun 2016 - Apr 2020Core responsibilities within my field based role are to proactively manage and retain a core portfolio of strategic accounts, alongside developing strategic consultancy services and solutions to clients. Help clients develop their businesses through transformational solutions. Responsibilities - * Strategic C level consultancy and relationship management* Responsible for the commercial performance and delivery of revenue and margin growth* Responsible for client experience through management of internal and external stakeholders, including network teams, commercial, solution & technical sales teams, service management and external partners* Delivery of successful NPS performance * Organisation and delivery of specialist solution and networking events -
Business ManagerApple Jan 2011 - Jun 2016Responsible for recruiting, leading, motivating and developing teams of over 100 employees at various levels. Specialising in developing teams to deliver Business revenue and specific KPIs. In the last 5 years I increased turnover from zero to over 2 million pounds of revenue per annum. These results were delivered by localised, community business events, developing existing customer solutions and sourcing new customers through a networking based approach. Responsible for direct team mentoring and regional level leadership as well as ongoing leadership skill development through tools including Myers-Briggs Type Indicator, Situational Leadership II, Kotter Change Theory and Lominger Competency Framework. -
Corporate Account ManagerVodafone Jun 2009 - Jan 2011Core responsibilities within my strategic field based role are to proactively manage and retain a customer portfolio of 15 accounts in conjunction with selling strategic consultancy services to these customers. My account portfolio was valued at £6 million per annum.Key Performance Indicators Include:- Strategic Engagement/Relationship Management with C level contacts- Creation, delivery and execution of TAS strategies to build long term, strategic relationships. - Full commercial responsibility for my portfolio to maximise revenue and profit margin.- Responsibility for total customer experience through management of internal and external stakeholders, including service management, network, commercial, solution and technical pre-sales teams and external partners.- Continually enhance customer experience to ensure that the requirements of their organisation are fundamentally adhered to.Vodafone's solutions are designed to address the customer’s business' critical challenges around service transformation, property rationalisation programmes and to define a mobile working strategy for the organisation to drive efficiency across the board. -
Senior Account ManagerVodafone May 2008 - Jun 2009My role involved managing accounts across a variety of industry segments with approximately £3 million revenue per annum. I worked within a multiple target environment covering the key company objectives for solution-based mobile communications sales, retaining accounts in a hostile market, increasing product penetration with clients and ensuring service delivery to appropriate market-leading standards. I also provided thought leadership to companies in the UK from small enterprises to large organisations with multi-national presence.AWARDSSelected to represent Vodafone Enterprise in the Account manager category. (National Sales Awards)Awarded - Account Manager of the Year Finalist 2009- Highly Commended (National Sales Awards)WINNER - Sales Professional of the year 2008 (Vodafone Enterprise) -
Business Account ManagerVodafone Aug 2005 - May 2008I was an account manager for small and medium enterprise customers in the North of England. The role was to retain and develop the accounts through customer facing engagement. My role had multi KPI's including customer satisfaction/service, revenue growth, voice/data connections and the retention of these accounts. -
Vodafone Retail Store ManagerVodafone 2000 - 2005I was responsible for one of the largest Vodafone stores by turnover in the North East of England. I managed a team of 12 people (including store managers) assigning them targets and motivating them to achieve over their sales targets. I was responsible for the delivery of exceptional levels of customer service. My role included responsibility for the profit and loss of the store, the delivery of key KPI's, maintaining store standards as set out in the company audit procedure and developing and training of all staff including recruitment and selection.AWARDSWinner - Store manager of the year 2002
Neil Forster Skills
Neil Forster Education Details
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King'S School Tynemouth
Frequently Asked Questions about Neil Forster
What company does Neil Forster work for?
Neil Forster works for Cameo
What is Neil Forster's role at the current company?
Neil Forster's current role is UK Sales Manager.
What is Neil Forster's email address?
Neil Forster's email address is nf****@****ple.com
What schools did Neil Forster attend?
Neil Forster attended King's School Tynemouth.
What are some of Neil Forster's interests?
Neil Forster has interest in Skiing And Most Sports, Handicap 4, Squash, Climbing, Mountain Biking, Golf.
What skills is Neil Forster known for?
Neil Forster has skills like Account Management, Retail Management, Customer Service, Solution Selling, Unified Communications, Consultative Selling, Telecommunications, Store Management, Leadership, Management, Mobile Devices, Selling.
Not the Neil Forster you were looking for?
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Neil Forster
Southampton -
2forsternet.co.uk, cwp.nhs.uk
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Neil Forster
London -
Neil Forster
Senior Executive | Investment, Operations, Advisory | Renewables, Real Estate, Media, EducationGreater London2ingeniousmedia.co.uk, theingeniousgroup.co.uk1 +120731XXXXX
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