• Update Item Master Catalogues for overseas partners• Prepare Commercial Invoices for all international shipments using SalesForce and advanced excel macros• Upload demand for future product orders and allocate inventory within SAP• Allocate and process orders for Travel Retail markets• Release financial invoices in SAP for Travel Retail Partners• Ensure matching commercial and financial invoices for all outbound shipments• Coordinate shipments with local market and travel retail partners in EMEA, APAC, and South America

• Validate and update weekly sales and inventory data from overseas VSI locations for weekly reporting• Collaborate with partners and VSI team to ensure information accuracy• Research and correct any sales and inventory discrepancies for overseas partners if needed

• Track inbound shipments to third party export warehouses in New York and New Jersey• Monitor weekly KPI’s for vendors, carriers, and third-party export warehouses• Review weekly invoices for inbound and outbound shipments for export

• Analyze transportation data for decision making in contracts and operations• Handle day to day operational issues that arise from suppliers and plants• Ensure timely payment of freight invoices• Track weekly expedites, cycle count losses, and container demurrage to reduce costs

• Promote ASTL's Global Logistics Management program to Chinese universities• Collaborate in organizing various events, including the inaugural Global Logistics Education Forum in Beijing and 2013 ASTL-China Annual Conference in Chicago• Create the Certified Food Safety Professional (CFSP) Exam for use in Macao food industry• Research Chicago's historical logistics development for the government of Wuhan

• Research Chinese company counterparts for Ontario trade mission to Chengdu• Cold call potential partners and clients using Mandarin Chinese

•Design lesson plans based around students’ language abilities•Work with colleagues to determine lesson materials that included articles from the BBC, Economist, Harvard Business Review, etc.•Evaluate students’ progress•Record English learning materials

• Began working as a stocker in charge of unloading product shipments and putting them into storage• As the stocking supervisor was in charge of monitoring daily inventory and interacting with the delivery personnel• As a Student Manager am responsible for up to 20 workers delegating and ensuring all tasks were completed in a timely manner• Routinely interact with customers ensuring their satisfaction and handling any complaints

• Assist Commercial Officers and Specialists in planning and promoting U.S. Pavilion at Marintec China 2011 and Automechanika Shanghai 2011• Contribute to the establishment of the American Cold Chain Working Group to assist U.S. companies in developing China's cold chain logistics industry• Work with a local printing company to complete U.S. Commercial Service's Environmental Handbook which serves as a marketing tool for U.S. companies in the environmental technologies sector trying to enter the Chinese market• Accompany Commercial Officers and Specialists in meeting clients from U.S. companies to market Commercial Service services• Represent Commercial Officers and Specialists at conferences to meet potential clients• Contact clients from U.S. companies regarding their inclusion in trade shows to help them market themselves and find Chinese buyers• Perform research on local industries including alternative energy and automotive • Write up highlights summarizing Commercial Service functions and events

• Interacted with clients to ensure satisfaction and resolved customer complaints• Assessed proper method of performing the task based on the site conditions• Collaborated with colleagues to complete jobs in a timely manner