Nichole T. Email & Phone Number

Atlanta, Ga, Us

Chicago, Il, Us

As a key member of the Growth & Readiness team, specializing in IWMS renewals, I manage the renewal process, collaborating with Sales Executives, legal, and Customer Success teams to ensure a high win rate and maximize customer retention. I streamline workflows, negotiate multi-year renewals, and leverage data insights to improve efficiency and enhance the customer experience.I provide key reporting and analysis for business reviews, track renewal win rates, and support contract management and legal improvements. Additionally, I drive process improvements in contract management and legal workflows, using data-driven insights to enhance operational efficiency, sales productivity, and customer satisfaction. Focused on continuous improvement, I am dedicated to optimizing resource allocation, maximizing opportunities, and driving long-term growth.

Chicago, Il, Us

Specializing in analyzing sales data, I identified trends and provided valuable insights to support strategic decision-making. Leveraging my strong analytical skills, I collaborated with cross-functional teams to develop and implement effective sales strategies, streamlined operations, and improved overall sales performance. With expertise in sales forecasting, pipeline management, and CRM systems, I ensured accurate sales reporting and provided actionable recommendations for achieving revenue targets.

Dedicated to establishing and expanding an interior design and professional organizing business, I focus on delivering efficient, personalized solutions for both interior spaces and personal branding. I specialize in home organization, redesign, and space planning, helping clients create functional, beautiful environments. Additionally, I offer event graphics and resume services to elevate personal and professional presentation. My goal is to provide thoughtful, purposeful designs that align with each client’s vision and needs.

Newcastle Upon Tyne, Gb

Served as the primary point of contact for account managers and partners within the Business Care Renewals team. My role encompassed a range of critical responsibilities, including the processing of renewal orders, credit and debit memos, and providing accurate updates on customer renewal statuses. Additionally, I handled the preparation and delivery of quotes to clients.

Atlanta, Ga, Us

I had the privilege of collaborating closely with the Sales Operations Manager and Salesforce Administrator. My responsibilities encompassed the execution of day-to-day operations, coordination of company projects, with a strong focus on sales enablement, training, and onboarding processes. I was instrumental in establishing and enhancing internal operations and SOPs to maximize efficiency and productivity within the department. Through my dedication and expertise, I contributed to optimizing sales operations and achieving exceptional results.

Atlanta, Ga, Us

Excelled in delivering exceptional customer service and effectively managing accounts for a leading manufacturer specializing in exclusive lighting, furniture, and home accessories for trade professionals. My role involved nurturing and sustaining long-term business connections with customers and Sales Representatives, ensuring their satisfaction and driving sales growth.

Bridgeport, Ct, Us

Delivered outstanding customer service and effectively managed accounts for a B2B wholesaler and importer of luxury natural stone, porcelain, mosaics, and glass products. Collaborating with Sales Representatives, I supported the management of a sales territory by promptly addressing inquiries from dealers, producers, and potential customers regarding all product lines. I swiftly responded to customer and Sales Representative inquiries, conducting stock checks, providing order and delivery status updates, and confirming prices, among other tasks. My contributions helped to ensure smooth and efficient business operations.