Ng Chia Ming Email and Phone Number

A) Handle Project (Quality Awareness Programmed) - Organized activities to create quality awareness among operation teams.- A half year programmed (May-December) which consist of 8 activities.- Shooting and edit manager/leader testimonial video regarding quality. - Design activities promotional poster to promote participation among operation teamsB) Handle Customer Complaint - Prepare 8D report - Investigate root cause and corrective action for customer complaint… Show more A) Handle Project (Quality Awareness Programmed) - Organized activities to create quality awareness among operation teams.- A half year programmed (May-December) which consist of 8 activities.- Shooting and edit manager/leader testimonial video regarding quality. - Design activities promotional poster to promote participation among operation teamsB) Handle Customer Complaint - Prepare 8D report - Investigate root cause and corrective action for customer complaint product. - Discussion with technical team on complaint product C) QMS Document Control- Improve QMS document - Joined internal audit Show less

A) LABORATORY MANAGEMENT-Control chemical movement and stock. Proceed purchase when necessary.-Recruit or manage laboratory staff -Evaluate staff performance and salary adjustment yearly.-Arrange staff dutyB) QUALITY INSPECTION- Daily inspect quality of raw material and finished good in term of nutrient and physical appearance(smell and colour). -Close inspection on condition of raw material (bulk or bag form) in warehouse.-Close monitoring on the storage of… Show more A) LABORATORY MANAGEMENT-Control chemical movement and stock. Proceed purchase when necessary.-Recruit or manage laboratory staff -Evaluate staff performance and salary adjustment yearly.-Arrange staff dutyB) QUALITY INSPECTION- Daily inspect quality of raw material and finished good in term of nutrient and physical appearance(smell and colour). -Close inspection on condition of raw material (bulk or bag form) in warehouse.-Close monitoring on the storage of finished goods to ensure quality of product -Maintain the cleanliness of warehouse-Inspection on finished product packaging (Color printing and dimension).C) Nutrient Analysis -Scan each raw material by NIR machine upon every incoming.-Scan nutrient (protein, fat, fibre, moisture and ash) for finished product -Monthly select sample to proceed wet chemistry testing for raw material/finished goods. -Upgrade the accuracy of NIR machine prediction by WINISI 4.D) Troubleshooting on RM /Product issue-Troubleshoot the root cause of Non-conformity finished product. -Troubleshoot and liaise with production site for complained finished product. E) ISO Audit- Joined ISO 22000:2015 and as a member of internal audit.- pass ISO External surveillance audit.-Ensure Lab management and documentation compliance with ISO. Show less