Lead APJ Regional Business Center Nw Edge offering and P&L for services offering: Digital Automation Cloud, Nuage Network, MultiCloud Managed Svc, Hybrid Cloud DC Svc, IMS NMS, IPCore, IPRAN, Network Slicing SDN-DCI, Nw & Security Audit Svc.

Accounted for APJ Digital Business Transformation: Telco Digital Transformation, FSI, Oil & Energy & Retail. Drive and manage consulting services for client business strategy and digital adoption approach across Enterprise Integration Architecture layer, hybrid cloud (IaaS/PaaS/SaaS), API application integration, data platform modernization, Virtualization SDDC-SDN, Middleware/DB/SAP HANA, Security, DR/Resiliency.

•Presales Contract/Proposal (Business Service, Enterprise Infra & Strategic Outsourcing ManagedService across Cloud CMS, Dynamic Automation, SAP, Softlayer etc)• Lead and manage Project pipeline request across IBM ANZ, IBM ASEAN with presales contract worth average A$2M and above

Appointed as owner of Project Working & Steering Committee. Managed efficient delivery of project cost, control risks and mitigation. Resulted in Reduce Time to Market for ISO Program by Risk/Issues Watch Items, plan key activity & milestones.

Accountable for Huawei Cloud Managed Service HQ team covering Hosting Data Center/VDI IPCC/Private Cloud/Public Cloud across regional International Business Group for APAC, MENA, South Africa, and LATAM.

Responsible for Shell IT International, drive the delivery of Infrastructure Build & Migration Project as part for their Business Transformation Infra Project for the BAU Operation across Server, Storage, Network, Data Center, Virtualization.Shell Global Project Lead (APAC/EMEA/AM/EU)- ITIL Release Manager & Change ECAB 4th Level- Server Build & Retirement Management Project (Thin Client Citrix Server,Exchange, File & Print Server, AD)- Process Improvement, Increase Automation for Operation Task Force- Vendor management for on going project (Vmware,Netapps,Dimension Data, Flynn, HP, Dell, MS, TrendMicro)- Annual CAPEX & Review Budget for Data Center Server FarmHP BPO Operation- Local Site Services (New Data Center Site at Singapore APAC)- Manage 8 Service Desk and escalation point for 3rd Level task- Data Center (SG) SLA Reporting (Exchange & Active Directory GPO Admin, HP Openview Storage DataProtector Backup Admin (MS,RHEL5,HPUX,SQLDB), Trend Micro Security Admin, Netapps NAS Admin, Network & Server Authentication, PtoV Consolidation & Capacity Planning for Vmware, WSUS|SCCM|SCOM Admin- Coordinate with Application Team for local implementation of SAP BASIS & SQL 2005 Clustering Deployment (Offshore OilRig Barcode Scanner for Shipping Warehouse System, HR System, Shell Downstream Production System)- Netapps, HP Maintenance Contract, Offsite Backup Solution etc- Data Center 5S House Keeping, define process for local DC personnel

Ensure customer all server and EMC SAN storage uptime by perform maintenance and monitoring on system performance & utilization, analysis of errors and resolution of problem. Ensure all systems follow Global IT compliance in term of upgrades HW (bios, raid driver and firmware) and system software (OS updates). Ensure all hardware and software breakfix issue resolve follow SLA especially after operation hour such as weekend or 24x7. Handle all request log to ensure system and network infrastructure uptime. Preparation of adhoc business continuous plan, involve L2 to liased with multiple vendor for potential escalation issue and possible will involve Asia Pac regional L3 engineering. Collaborate with Project Management Team to commission new server and storage by ensure system stability (analysis system performance and hardware optimal) before project rollout to live production for business operation. Provide complete enterprise technical consultation for Dell Large Corporate Account sales account for presales proposal (eg: Agilent, Singtel, Accenture, General Electric, Motorola etc) by perform appropriate technical advisory for system integration proposal with services collaboration team. Attached hardware & software supported and some customer e-survey award.Customer E-Survey Award:-Best Customer Experience Performer FY05-WW17Best Customer Experience Performer FY05-WW18Best Customer Experience Performer FY05-WW31Best Customer Experience Performer FY05-WW32Best Customer Experience Performer FY05-WW36Most Improved Enterprise Server Storage Specialist