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Serena Ng Email & Phone Number
Quality Manager - Patient Experience
at
Epic
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
Quality Manager - Patient Experience
Location
Boston, Massachusetts, United States
Company size
Who is Serena Ng? Overview
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Quick answer
Serena Ng is listed as Quality Manager - Patient Experience at Epic, a with 11 employees, based in Boston, Massachusetts, United States. AeroLeads shows a matched LinkedIn profile for Serena Ng.
Serena Ng previously worked as UX/UI Design Co-op at Ronik and Game UX/UI Design Intern at Tanbii. Serena Ng holds Bachelor'S Degree, Design, Interaction And User Experience from Northeastern University.
Company email context
Email format at Epic
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Epic
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Profile bio
About Serena Ng
Hello, I’m Serena! 👋I’m a UX designer who's currently studying interaction design at Northeastern University while gaining valuable work experience via co-ops/internships. 💫 I tackle problems and strive to make interactions both beautiful and intuitive.🔗 serenang.com
Current workplace
Serena Ng's current company
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Epic
10 roles
Serena Ng work experience
A career timeline built from the work history available for this profile.
Jul 2024 - Present
Game Ux/Ui Design Intern
CurrentDesigning UX for a mobile app that gamifies sustainable habits and education.
Jul 2024 - Present
Ux Designer
Current• Collaborating with 3 developers and 2 designers to build a co-op review tool for Northeastern University students.• Collaborated with 4 developers and 1 designer to revamp administrative software for the Northeastern Student Government. Implemented 3 new features, UI components, and a design system.
Sep 2023 - Present
Design Director
• Oversaw the design direction for 9 project teams and 70+ members to improve design processes by leading weekly critiques, creating documentation, and running workshops.• Increased retention rate of designers by 350% by creating an inclusive culture, emphasizing developer and designer collaboration.• Coordinated 2 cycles of designer recruitment; reviewed 100+ portfolios and resumes.
Jul 2022 - Sep 2023
Ux Designer
• Collaborated with 6 developers and 1 designer to build a social mobile app to help people develop and maintain healthy habits in a fun and engaging manner, utilizing supportive accountability.• Produced competitive analyses, branding, UI designs, and prototyping in Figma.• Facilitated weekly user testing with different systems of habit-tracking andbehavior reinforcement with 10+ participants over 5 months.
Jan 2022 - Jul 2022
Designer And Developer
Current• Launched brand redesign and created 25+ social media posts, increasing Instagram engagement by 350%, performance requests by 500%, and earnings by 1350%.• Designed, developed, and launched a website using Figma, HTML, CSS, Javascript, GitHub Pages, and Google Analytics.
May 2022 - Present
Student Success Guide
• Optimized the user experience on the MentorHub NU tech platform (mobile and web) through weekly user-testing sessions and feedback on UI and new features.• Led content creation for educational videos for Instagram, YouTube, and LinkedIn, garnering over 30k+ views• Coordinated event photography and photo booths, taking professional headshots for 100+ students
May 2022 - May 2024
Product Research And Design Co-Op
• Designed and prototyped workflows and UI for 3 new features of Snyk’s main product (Open Source).• Proposed and led research and design of a notification center to solve existing pain points and improve scalability for future features.• Researched common UX challenges of users by conducting 30+ interviews, user testing sessions, and 5+ competitive analyses.
Jul 2023 - Dec 2023
Design Intern
• Designed the UI for an interactive activity to educate visitors about estuarine ecosystems, which was developed in Unity.• Designed 10+ posters, infographics, diagrams, and brochures.
Jun 2020 - Sep 2020
Team & coworkers
Colleagues at Epic
Other employees you can reach at ronikdesign.com. View company contacts for 11 employees →
RG
Roberto Gonzalez Rey
Colleague at EpicBrooklyn, New York, United States
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NB
Nicole Barth
Colleague at EpicAmsterdam, North Holland, Netherlands
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HM
Helen Miao
Colleague at EpicBoston, Massachusetts, United States
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RA
Ronik Avezbakiyev
Colleague at EpicNew York City Metropolitan Area, United States
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JG
Julia Golison
Colleague at EpicLong Beach, California, United States
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JT
Joe Tattoos
Colleague at EpicHyderabad, Telangana, India
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RW
Ronik Warghane
Colleague at EpicNagpur, Maharashtra, India
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GA
Gbade Akinloye
Colleague at EpicNigeria
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MD
More Duran
Colleague at EpicSanta Ana, California, United States
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KM
Kevin Mancuso
Colleague at EpicLancaster, Pennsylvania, United States
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Roberto Gonzalez Rey
Colleague at EpicBrooklyn, New York, United States
View →
NB
Nicole Barth
Colleague at EpicAmsterdam, North Holland, Netherlands
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HM
Helen Miao
Colleague at EpicBoston, Massachusetts, United States
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RA
Ronik Avezbakiyev
Colleague at EpicNew York City Metropolitan Area, United States
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JG
Julia Golison
Colleague at EpicLong Beach, California, United States
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JT
Joe Tattoos
Colleague at EpicHyderabad, Telangana, India
View →
RW
Ronik Warghane
Colleague at EpicNagpur, Maharashtra, India
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GA
Gbade Akinloye
Colleague at EpicNigeria
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MD
More Duran
Colleague at EpicSanta Ana, California, United States
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KM
Kevin Mancuso
Colleague at EpicLancaster, Pennsylvania, United States
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2 education records
Serena Ng education
Bachelor'S Degree, Design, Interaction And User Experience
High School Diploma
FAQ
Frequently asked questions about Serena Ng
Quick answers generated from the profile data available on this page.
What company does Serena Ng work for?
Serena Ng works for Epic.
What is Serena Ng's role at Epic?
Serena Ng is listed as Quality Manager - Patient Experience at Epic.
Where is Serena Ng based?
Serena Ng is based in Boston, Massachusetts, United States while working with Epic.
What companies has Serena Ng worked for?
Serena Ng has worked for Epic, Ronik, Tanbii, Sandbox At Northeastern, and Northeastern University Dragon And Lion Dance Troupe.
Who are Serena Ng's colleagues at Epic?
Serena Ng's colleagues at Epic include Roberto Gonzalez Rey, Nicole Barth, Helen Miao, Ronik Avezbakiyev, and Julia Golison.
How can I contact Serena Ng?
You can use AeroLeads to view verified contact signals for Serena Ng at Epic, including work email, phone, and LinkedIn data when available.
What schools did Serena Ng attend?
Serena Ng holds Bachelor'S Degree, Design, Interaction And User Experience from Northeastern University.
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