Noam Gaash Email & Phone Number

Tel Aviv-Yafo, Tel Aviv District, Israel

● Manage service delivery for one of the company’s strategic clients, managing a portfolio of over 100 sub-clients and ensuring exceptional results.● Oversee HR processes, including onboarding and terminations across 20+ countries, streamlining workflows to improve compliance.● Conduct regular client calls to address key issues and proactively propose tailored solutions, leading to improved client satisfaction.● Implement innovative systems and tools that enhance operational efficiency and foster seamless cross-team collaboration.● Thrived in high-pressure environments, consistently meeting deadlines and resolving escalations effectively.● Collaborate with multicultural teams to deliver innovative, client-focused solutions aligned with local regulations and business goals.

Boston, Massachusetts, United States

● Recognized as a trusted advisor in providing guidance to 80 customers daily by providing high-quality delivery services, which consistently advocated for customer outcomes.● End-to-end customer management starting from the stage of identifying and characterizing the needs and problems, formulating solutions, and providing ongoing support while working with the various departments in the company and external factors.● Strategic Communication: Maintained smooth customer experience by providing services through various communication channels/CRMs. ● Developed strong, transparent, and trustworthy connections with customers, resulting in deeply comprehending objectives and facilitating different business services.● Developed time management & multi-tasking skills to handle personal work routine independently.

Spain

● Managed client relations, reservations, coordination of tours, and implemented marketing campaigns through platforms like Mailchimp.● Provided high-quality tours to large numbers of visitors through entertaining yet educational information resulting in positive customer feedback.● Simplified complex information and delivered it in an instructive manner.● Trained in effective communication with intercultural customers, ensuring customer satisfaction and future growth.

Israel

● End-to-end customer relationship management and contact for visitors.● Overseeing rental management operations, ensuring all brand and hospitality standards were maintained, and effectively promoted customer service excellence.

Mexico

● Entrusted with sale point, applying interpersonal skills to reach out to potential customers, quickly building rapport and providing bespoke recommendations to boost sales and overall profit.● Managing 5 sales representatives from the recruitment stages, conducting evaluation calls, providing feedback while motivating them to meet goals.● Development of sales methods including coaching and training of representatives.

Israel

Led the squad in missions & maintaining overall discipline of up to 10 soldiers directly.

Mexico

Global Studies, International Relations And Affairs (Studies In English)

Interdisciplinary studies to enable access to prestigious and increasingly sought-after positions in regional, national, and international.

Exchange Program - Mexico City, International Relations And Affairs