Nga Bullen Email & Phone Number

Los Angeles, California, United States

Monterey Bay, Ca

- Provide customer and translation service between clients' customer service call center and Vietnamese customers over the phone in customer, financial, medical and legal services.- Clients include telecommunication, insurance, banking, investment management, healthcare, non-profit, and the federal government. - Assist the customers to understand technical terminology, billing, contracts, regulations, and other miscellaneous challenges to resolve issues to the satisfaction of both parties.- Understanding and translate culture differences.

Los Angeles County, California, United States

Transcribe and translate from Vietnamese to English.

Low Income Tax Clinic

Portland, Or

- Provide translation services for healthcare clients and customers.- Test candidates during the hiring process for new interpreters- Prepare and submit test results with recommendation to hire or reject candidates.

Los Angeles

• Greet and screen taxpayers to determine if they meet eligibility guidelines.• Review and submit tax returns electronically to IRS from assigned VITA site. • Supervise directly 5-10 supervisors and tax preparers assigned to the site on a given shift.• Report daily to the Operation Supervisor and answer tax return questions raised by site supervisors.

Beverly Hills, Los Angeles

519 E. Badillo St., Covina, Ca 91723

Csun

• Interviewed the taxpayers using the intake form to determine if all income and allowable credits are claimed. • Filed Federal and State income tax returns for low income families and students in the county.

Bachelor’S Degree, Accounting And Finance, 3.8

Associate’S Degree, Accounting, 3.8

Education record