As an experienced business professional, I utilise practical, strategic and flexible approaches to improve business /product performance, maintain lasting client relationships and ultimately increase sales. My career spans 15+ years performing roles as; National Account Manager, Business Development Manager, Training & Development, Instructional Design and Product Specialist /Implementation predominantly within medical and health-related industries. To deliver role accountabilities and execute effectively, I draw on a toolkit of frameworks, qualifications and academic achievements, together with mature emotional intelligence to collaborate, coach, lead and influence across all levels.A snapshot of developed skills & expertise include;• Comprehensive knowledge of corporate systems, business processes, workflow and integration.• Demonstrated skills in navigating complex multi-faceted organisations such as government departments, Australian Defence Force, hospitals and emergency services.• Sales and marketing strategy development, client relationship and account management, • Contract negotiation, product implementation, project management and training facilitation.• Highly refined soft skills, effective communication and liaison to manage executive relationships.• Strong planning & organisational skills, solutions focused and capable of making rational and responsible business decisions.Self-motivated and highly-focused, I thrive on challenges and working to the heart of a problem to determine a solution. The customer or end user is kept front of mind in all actions to ensure the delivery of positive and sustainable business outcomes. Exuding confidence and resilience, I am proactive and driven to deliver under pressure and challenge where appropriate. I adapt well to change, and actively demonstrate motivation and positivity.