Amy N. Email & Phone Number

ng.amy.2021@gmail.com A leader with a business mindset and technical expertise, I can bridge the gap between strategy and execution. My diverse experience allows me to wear multiple hats seamlessly, to look at the big picture, and to focus on the details. I can leverage technology to solve problems, improve processes, and reduce costs.Key Strengths:Strategic Vision: I can see the big picture and focus on the details. I develop roadmaps to serve near-term as well as long-term initiatives.Leadership: I deliver outcomes to support the business strategy. I ensure the right things get done.Outcome Focused: I excel in understanding stakeholder needs by listening to their pain points and asking questions to build requirements. I can communicate technical concepts to suit the audience, to drive collaboration and communication.Lifelong Learning: I am deeply committed to personal and professional growth. Inspired by Albert Einstein’s words, “The more I learn, the more I realize how much I don’t know” - I strive to stay at the forefront of industry trends and innovations. Professional Highlights:Solutions Architect: Design and implement solutions that meet complex business needs.IT Program Manager: Led cross-functional teams to deliver projects on time and within budget while mitigating risks and ensuring quality.Agile Product Owner: Prioritized and delivered features that add the most value to the business and its customers.Tools:- Project Management: MS Project, Smartsheet, Asana, Jira, Trello- Project Methodology: Agile, Waterfall, Hybrid- Communication: GoToMeeting, MailChimp, Slack, Skype, Teams, Zoom- Productivity: Office 365, LucidChart, Visio- Data Analytics: Google Analytics- Design: Canva- Workshops: Miro- Learning and Development: Articulate 360, Camtasia, LMS- Web Development: HTML, CSS, WordPress- ERP: SAP- Workflow: Robotic Process Automation (RPA) - Automation Anywhere Citizen Developer- Generative AI: ChatGPT, CopilotCertifications:- ITIL (IT Infrastructure Library)- TOGAF (Enterprise Architecture) - PMP (Project Management Professional)- Design Thinking by IBM- Microsoft: Azure Fundamentals, Azure Data Fundamentals, Azure AI Fundamentals

Listed skills include Leadership, Team Building, Cross Cultural Communication Skills, Git, and 58 others.

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  University Of Illinois Urbana-Champaign

  Engineering