Long Nguyen Email & Phone Number

Redmond, Washington, Us

• Develop a compliance attestation process for site owners by evaluating legal requirements and anticipating compliance needs, which mitigates potential $12 billion in legal risks• Develop dashboards with Azure DevOps queries and widgets to monitor accessibility bug trends quarterly, automating trend analysis reporting to leadership• Lead monthly accessibility Lunch-and-Learn program by researching trends and collaborating with cross-functional speakers, which sustains engagement from 500+ recurring registrants

Vienna, Virginia, Us

• Established a process for training creation and maintenance by collaborating with internal experts to identify gaps and streamline solutions, which created time for innovative ideas to benefit 16,000 learners • Oversaw the product roadmap for 8 training courses, using customer feedback, trend research, and competitive analysis to drive innovation and distinguish products from competitors, benefiting 750+ clients.• Created an Accessibility Annotation Asset to embed accessibility best practices into design mockups by analyzing product gaps and competitor offerings, enhancing designer training and workflow efficiency.• Delivered 200+ accessibility training sessions to cross-functional teams and leaders of Fortune 500 companies using expertise in WCAG, inclusive design, ARIA, HTML, CSS, and JavaScript, achieving an average rating of 4.7 out of 5.

Vienna, Virginia, Us

• Created documentation on inclusive use of Articulate Rise blocks by evaluating them against WCAG 2.1 standards and providing guidance, which enabled eLearning creators to scale the launch of 40+ accessible courses• Initiated a learning program that bridged gaps in organizational product knowledge for 100+ team members, resulting in enhanced product guidance for 1,200+ accessibility programs.

Vienna, Virginia, Us

• Led 10 clients to achieve WCAG 2.1 compliance through effective coordination of cross-functional teams, from initial requirements to post-audit support• Prioritized accessibility backlogs in an Agile environment by collaborating with QA, designers, developers, and project managers, ensuring a Fortune 50 client's conformance with WCAG 2.1 standards

Vienna, Virginia, Us

• Performed 60+ software accessibility audits and communicated actionable solutions using expertise in WCAG, ARIA, HTML, CSS, and JavaScript, enabling clients to achieve WCAG 2.1 compliance.

• Coordinated with marketing team in researching and devising strategies to create the 2018 Temple Athletics Men’s Basketball Marketing Plan based on previously successful campaigns• Created and managed 20+ visually appealing and mobile-responsive web pages to provide interactive user experience for 100,000+ website visitors monthly using HTML, CSS, and JavaScript• Improved Temple Athletics website performance by utilizing Google Analytics to uncover new insights