Nathaniel Germino Email & Phone Number

Philippines

• Engaged in full-time development, focusing on migrating legacy business apps into cloud-native, DevOps delivered, highly scalable systems and services.
• Redeveloped outdated apps, rewriting them from scratch to modernize their architecture, enhance functionalities, and improve overall performances.
• Proactively engages in critical incident response and leads root cause analysis efforts, providing guidance and coaching to support team members to enhance their incident resolution skills and efficiency.

Taguig, National Capital Region, Philippines

• Senior/L3 support role actively involved and on-call to resolve time-critical incidents, providing technical expertise to ensure smooth operation of systems.
• Performed training and supervision for junior support analysts, teaching best practices around each application
• Developed rapid-deploy solutions using Azure Logic Apps and Power Platform for continuous improvement projects and to resolve time-critical incidents
• Utilized PowerShell to develop utility applications, automating repetitive tasks for the support team.

• Primary L2 Support role involved in in-depth technical incidents and service requests.
• Developed continuous improvements to business applications to enhance user experience.
• Crafted a time-logging application with GPS-tracking capability using Microsoft Power Apps, serving as a valuable internal tool for team efficiency and project management.

Region IVA - Calabarzon, Philippines

• Final testing and verification of IC units using engineering machine testers. Capture data logs of failed IC units and assess their reject validity based on the testing processes.