Nghi Lu Email & Phone Number

San Francisco, California

• Maintain, understand, and assist in the execution of all store operations, policies, and procedures.
• Manage clear logging of daily, weekly, and monthly reports of deposit logs, expense reports, special order reports, repair reports, and sales goals.
• Log all incoming and outgoing repair cases using Salesforce and following up with clients and vendors.
• Email clients for marketing campaigns using Mailchimp and Outlook.
• Build relationships with connections at corporate office to streamline reporting.
• Coordinate corporate events and manage vendors and VIP guest list.

San Francisco Bay Area

• Maintained and organized boutique’s packaging supplies and merchandise backstock.
• Ensured that all incoming and outgoing shipments and transfers are executed in a timely manner.
• Controlled inventory by receiving incoming merchandise, shipping out merchandise, auditing returned merchandise, and correctly re-ticketing merchandise.
• Assisted with the execution and reconciliation of monthly cycle counts and annual inventory.
• Aided with incoming phone calls in the absence of boutique’s office assistant.
• Retained a thorough knowledge of all systems as they relate to Customer Service, POS, and Inventory Control.

San Francisco Bay Area

• Educated clients and provide relevant information about products and after care services.
• Processed boutique's damages and defective merchandise.
• Aided other boutiques in pulling merchandise for transfers and charge send requests.
• Responsible for closing boutique and preparing daily deposits.
• Assisted as an operational sales support to Fashion Advisors.

San Jose, CA

• Produced graphic orders for family, teens, and boudoir clients by retouching photos and creating creative designed artworks using Photoshop, Lightroom, and Page Gallery.
• Worked on graphic orders through production life cycle from photo shoots to finished media prints.
• Responsible with customer facing administrative work such as booking photo and viewing sessions, managed order pick-ups, and coordinated special events.
• Worked with third party vendors to make sure orders arrived in a timely manner.
• Styled clients based on the photographer’s vision for the photo shoot.
• Designed and created clothing for themed photo shoots.

San Francisco Bay Area

• Maintained high standards of visual presentation of merchandise for store's grand opening.
• Managed storefront to achieve sales.
• Created files for marketing materials using Photoshop & Powerpoint.

San Francisco Bay Area

• Conducted closet audits for clients.
• Assisted in clients’ makeover and color analysis sessions by helping them find the right clothing that accentuates their skin tone, hair color, eye color, and body proportions.

San Mateo

• Contributed to the designer’s design and sewed garments using recycled materials.

Greater San Diego Area

• Worked with latex to create garments and accessories.
• Assisted with designs and patternmaking/grading work for clients and for new collection.

Bfa, Fashion Design

Certificate Of Achievement In Image Consulting, Image Consulting