Founded a boutique agency specialising in driving growth.Consulted in logistics, cross-border eCommerce, and education, fueling client revenue growth from inception to $1M and $10M.

Engage merchants/partners daily to develop strategies aimed at boosting profitability by unifying online & offline sales channels, customer’s membership and touchpoints.Proficient in full spectrum of commerce, including business metrics, marketing tactics, fulfillment, payment, and post-sales.

Businesses selling high-touch/complex product are losing potential sales as their customers are frustrated with traditional calls in the current digital sales journey. Novocall help businesses recover potential lost sales by capturing, qualifying and connect web visitors via a truly digital call. Find out more here: novocall.co•Product-Market Fit: Achieve product-market fit by interviewing more than 50 businesses, leading to an MVP with 10 paying customers before Global Launch.•Growth: Identified and negotiated a deal with an online marketplace resulting in over USD $100k in sales over 2 weeks. Novocall surpasses 1,000 business clients & 100 partners across 40 supported countries.•Partnerships: Identify, outreach and onboard potential partners where Novocall could bring value to its partners and their clients.Speaking Engagements:The Finlab Cycle 3 Smart Business Transformation programme (Singapore) - August 2018The Finlab Jom Transformation (Malaysia) - July 2019Exabytes Internet Marketing Summit (Malaysia) - August 2019