As Director of SUTD Academy, I was responsible with the setting up and managing of the entire Continuing Education and Training (CET) business. As a founding member of the business unit, I determined the vision, go-to-market strategies, operational, marketing and financial plans. Being the primary driver of business development, I have successfully established partnerships with multiple Institutes of Higher Learning, private training providers, organisations and companies to propel the growth trajectory of the unit. At the same time, I established strong relationship with key governmental stakeholders and maintained alignment with national initiatives to support upskilling and reskilling.Significant achievements:• Coached and guided the team on design and innovative thinking, customer centricity and performance-orientation resulting in improved productivity and higher performance levels achieving profitability within the first year of operations, CAGR of 50% in revenue, nett profitability of over 30% and cumulative revenue of over multi-million dollars.• Solidified market presence with product development and marketing of a diversity of training courses and micro-credential certification programmes covering design innovation, data science, AI, cybersecurity, software development, FinTech, digital marketing, digital HR, sustainability, advanced manufacturing, robotics and automation.• Developed and launched 5 different SGUnited Skills programmes and oversaw the implementation from training to career placement.• Established and transformed career facilitation and placement experience for our participants and empowered them with effective job search strategies.• Cultivated forward-thinking and spearheaded digital transformation and adoption of new technologies to support cyber-physical learning.

In the role of Director of Business Development and Marketing, I assisted the EVP of Storage Business Unit/Acting CEO with assessment and review of new business areas and strategy development for the Storage Business Unit which has an annual revenue of more than US$1.5 billion.Significant achievements:• Conducted market, technology and competitive assessment for two potential technology areas and provided strategy recommendations. • Assisted with the transition of fan controller business towards EOL • Investigated and enhanced business performance with a multi-million dollars cost-saving project.

As Assistant Director in the Office of Research and Industry Collaborations, I identified and pursued strategic collaboration between SUTD and industry partners for R&D projects. I have devised and implemented short to mid-term operational and tactical plans, reviewed existing work processes and recommended improvements for enhancing efficiency and productivity.Significant achievements:• Negotiated over 60 different contracts and secured multi-million dollars of R&D funding from industry collaborators • Developed policies for contract negotiation, risk management and management of industry funding.

As Division Manager of the Industry Development Division, I led three functional departments, namely Business Development, Corporate Communications and Intellectual Property and Export Control Management. I have coached the teams on their skills and capabilities for their respective area of work and to maintain thorough understanding of all key and current technologies, platforms and trends.Significant achievements:Business Development• Secured over 100 sponsored research collaboration projects and a major flagship project with a major US MNC to collaborate on the development of next generation non-volatile memory. • Concluded the term sheet for the transfer of a portfolio of data storage technologies valued over multi-million dollars.Corporate Communication• Strengthened the branding and implemented new marketing strategies to enhance institute’s image as a leading data storage research institute which effectively helped increased engagement and partnerships.• Planned and led a series of successful marketing and media briefing events for the institute’s 20th anniversary and the launch of its cutting-edge thin hard disk drive project.Intellectual Property and Export Control Management• Established export control management department and developed policies and processes for the institute.

As Assistant Head in Industry Development, I developed relationships and bridged research collaborations with external parties both locally and overseas. Significant achievements:• Engaged over 50 MNCs, research organisations, consortiums and universities in US, Europe, China, Korea and Japan. Sectors included electronics, IT, equipment technology, data storage, medical technology, clean/alternative technology, aerospace, automotive, materials, consumer care and healthcare.• Negotiated and concluded a major master research collaboration agreement with a major US MNC

As Business Development Manager, I developed and acquired new customers for the company’s manufacturing, automation, test and inspection equipment. I worked with the engineering and development team to stay current on needs and offer high-level support for day-to-day operations and customers. I have also maintained key Japanese MNC accounts in the data storage sector.Significant achievement:• Realigned marketing effort for the company and secured new equipment orders of multi-million dollars in revenue for the company.

As Industry Development Manager in the Science and Engineering Division of ETPL, I was involved in conducting technology intelligence and competitive intelligence on the technology portfolio of Agency for Science Technology and Research (A*STAR) and commercialization of new technologies to market to create new business opportunities and employment. This include determining the valuation of A*STAR’s technologies to maximise asset opportunities and drove patent portfolio strategies, and provided valuable inputs to the research institutes.Significant achievements:• Developed strategies for technology and patent portfolio for infocomm and data storage technologies• Concluded 2 technology licensing deals and technology transfers.

As Business Development Executive of this national research institute, I was involved with business development effort for the institute’s R&D divisions and helped companies to develop their Operational and Technology Roadmap to achieve business growth and improved performance.Significant achievements:• Secured over 60 research collaboration projects with MNCs and local SMEs.• Attracted and secured a R&D investment from a major Japanese MNC.• Led and facilitated Operation & Technology Roadmapping for 20 local enterprises and public-listed companies across various industry sectors.

As Management Consultant, I evaluated diverse organizational systems to identify workflow, communication and resource utilization issues. I have helped clients to broaden improvement initiatives, troubleshoot problems for corrective action and improve employee capabilities and motivation through training and coaching.Significant achievement:• Completed 9 projects in optimising client’s business operations and developed process improvements to help clients achieve higher efficiency and profitability.