Cathy Ngo Email and Phone Number

-Oversee the Driver Safety Program, including reviewing driver records, accidents, and violations, and assigning training to high-risk drivers. -Manage the enterprise EHS/safety training program, which includes creating and updating online content and assigning online courses in the learning management system to audiences as required by EHS programs and regulations. -Share reports of training completion to line of business stakeholders and management. -Partner with the first aid/CPR training providers to ensure that required employees complete their 2-year CPR/first aid training to meet Telecom OSHA standard requirements and to support Building Emergency Response Team volunteers that should have training.-Facilitate the AED management program in partnership with the AED vendor to ensure that locations that have AEDs are in compliance and employees are able to be trained and prepared for emergency use.-Manage several internal SharePoint sites, including EHS and the larger team Corporate Security to promote the teams' programs, policies, and supporting documents.-Review and update EHS programs as policies and standards change, such as heat stress in Washington, Oregon, and California.

Analytics role to support the Environmental Health & Safety (EHS) team and Corporate Security for T-Mobile Enterprise. I reviewed enterprise-wide incident reports to identify injury and near miss trends to where the team can focus on injury prevention.

With the direction of the Environmental Health & Safety (EHS) Program Managers, I gained experience to a broad range of environmental health and safety responsibilities throughout the enterprise. I learned directly and was involved in safety assessments, OSHA compliance, regulatory program review, risk assessment, and learned about EHS program management for Wireless Telecommunications. This entailed research, program review, strategies in compliance, training, team building, inspections, and other tasks. I also gained significant knowledge and interpretation of standards and regulations. Some of the specific tasks and responsibilities I held during this experience:• Evaluated ergonomics program, user data, and Worker’s Compensation claims, and reported on relevant information to EHS team and management• Improved safety training through active management of LMS (Learning Management System) with EHS Program Mgr.• Reviewed Fall Protection and Walking-Working Surface standards to assure OSHA compliance in company policies• Assisted in emergency response planning across retail, customer service, and office sites, working in tandem with Business Continuity• Transformed into program analyst of OSHA Injury and Illness data and incident reports for program review and recommended best practices to prevent injuries• Performed a safety inspection of an engineering/potential radiofrequency (RF) risk site• Involved in campus safety committee and floor emergency response team

• Complete processing and receiving activities following productivity standards• Participate in stockroom maintenance, organization, and housekeeping• Assist customers with buy online pick-up in store (BOPS)• Process merchandise to floor, assist Merchandise Team Lead with placement on sales floor• Place product to appeal to customer preference, in standards of a clean, neat, and easy to shop environment• Process damages, transfers, markdowns and return to vendor merchandise• Multi-task between merchandising duties to helping customers with purchases, returns, and gifts• Prepare incoming stock from delivery trucks for merchandising team to place

• Coordinates tasks for student to complete, in reading, writing, and math• Motivates student to reach their goal for each session• Guided students in additional studies to improve upon in class, as per instructions of each teacher