Ngo Hanh Email and Phone Number

As BA Leader:Recruite nem BA members accordingly to project's demandsManage a BA team of 15 members (KPI, Improve their weak skills, Guide them to resolve issues, Train/Coach junior/fresher BA)Create business analysis plan & approach, and then monitor their follow-upSupport pre-sale in Bidding phaseAs Project Manager:Create Project Plans (Implementation Plan, Resource Management Plan, Risk Management Plan, Communication plan, etc)Monitor Project TimelineMonitor Project issuesOthers:Recruit new Comtor membersQualify Tester as project's demandsManage a Comtor team of 10 members

Domain: Web Application, Mobile Application, E-commerce, CMS platform Sitecore & Kentico Responsibilities: - Analyze business need, then discuss with US Local PM to unify and finalize business solution - Create mock-ups, wireframe for Website, Mobile Application. - Create Functional Specifications, User Manual Guide. - Transfer requirement to Development team - Create User Manual Guide and conduct training for End-user

Domain: Web service, Website, CMS platform Sitecore & KenticoRole: Senior Business AnalystResponsibilities:• Make clear requirements to help Developers fix bug correctly and match expectation.• Create BRD, Functional Specification, and then manage them.• Transfer requirement to Development team to ensure that the understanding of requirement is transparent within whole team.• Manage Change Requests.• Create User Manual Guide and conduct training for End-user• Take User Acceptance Testing

- Manage a sub-team (team size - 5) for testing a software of a specific customer - Make plan and control project progress - Create report and send to Manager - Support Manager to define working process in Core part - Train and support new members for getting the basic understanding of the LTE system, - Core part and coaching new work.