Benjamin Ngo Email and Phone Number
Benjamin Ngo work email
- Valid
- Valid
Benjamin Ngo personal email
• Operations Management and Computing Science professional, with over 3 years of experience. • Proficient with agile sprints, story grooming, feature development, and user acceptance testing. • Experienced with stakeholder interviews, business process modelling, and training workshops.Tech Stack:• Languages: JavaScript (node.JS / Vanilla), Python, HTML / CSS, C / C++, SQL• Salesforce: Apex (Java), LWC, Aura, SFDX, MDAPI, Experience (Community) Cloud• Agile / DevOps: Jira, Bitbucket, Postman, Excel, BASH Script, Github Actions• Collaboration: SharePoint, Confluence, Figma, Balsamiq, Visio, Lucidchart
Intiveo
View- Website:
- intiveo.com
- Employees:
- 49
-
Salesforce AdministratorIntiveo Apr 2022 - PresentVancouver, British Columbia, Canada• Increased collections by over $16,000 after creating automations that identify Accounts with mis-configured billing settings• Improved marketing email deliverability by identifying an additional 5% of bounced addresses to eliminate from the master mailing list• Reduced annual costs by over $2,500 after reducing Salesforce data storage usage by 26% and retiring a redundant data management service• Increased efficiency of revenue teams by identifying and removing over 1,700 redundant leads from legacy testing or failed imports
-
Salesforce DeveloperGroundswell Cloud Solutions Sep 2020 - Jul 2021Vancouver, British Columbia, Canada• Improved the user experience of over 350,000 Consultants by creating an extensible tab framework to replace redundant solutions from over 5 pages• Streamlined Prospect capture for a $1.3 billion organization by resolving complex bugs related to Google integrations and CSV imports• Strengthened the effectiveness of PSA software by closing old bugs and writing Technical Documentation for deployment processes • Furthered the productivity of over 800 Consultants by implementing Salesforce with targeted Permissions Sets, Field Level Security, and Reports -
Process AnalystGroundswell Cloud Solutions Jan 2019 - Sep 2020Vancouver, British Columbia, Canada• Increased visibility of business health by developing a JavaScript utility that processes time cards and outputs Resource time spent by Project and Activity• Fostered employee skills by establishing a Knowledge Base, deploying 8 distinct Spaces, migrating 718 articles, and training close to 100 employees• Modernized company website by refactoring legacy Recruitment styling, updating the Privacy Policy, and replacing outdated branding assets• Expanded the impact of Sales efforts by customizing demo Salesforce environments with visuals, branding, and product information from 2 client prospects
-
Process Analyst - It ServicesSimon Fraser University Sep 2016 - Aug 2017Burnaby, British Columbia, Canada• Increased visibility into 54 services by documenting a Service Catalog with conditions such as system dependencies, access rules, and escalation workflows• Streamlined Major Incident processes by introducing 3 incident phases, defining roles for 5 actors, and diagramming a supporting 17-step workflow• Deployed a trial desktop ordering system by coordinating 13 team members, tracking project progress, and writing knowledgebase articles• Furthered preparations for 2 faculty initiatives by analyzing current state systems and capturing future state objectives along 5 key objectives -
Implementation AssistantFraser Health Jan 2016 - Apr 2016Langley, British Columbia, Canada• Improved morgue throughput by 25% after interviewing 11 stakeholders and identifying a redundant one-week process from workflow analysis• Supported management in understanding hospital flow by programming a VBA script that processes and charts 4 months of bed occupancy data• Identified 5 recommendations to improve sleep room utilization by investigating responses from 9 stakeholders and touring 8 rooms -
Human Resources AssistantSources Jan 2015 - Apr 2015White Rock, British Columbia, Canada• Improved organization-wide records standardization by creating over 192 employment summaries involving employees from 3 different mergers• Contributed to miscellaneous tasks including preparing over 200 T4 and T4A tax forms for distribution and documenting inventory from 2 service locations• Addressed WorkSafeBC requirements by analyzing answers to a 49-question survey and identifying employees benefiting from additional training -
Event PlannerSources Sep 2014 - Dec 2014White Rock, British Columbia, Canada• Increased net fundraiser proceeds to 284% by leading a team of 16 volunteers in securing logistics and sponsors over a 4 month project• Upheld project accountability by hosting 9 event committee meetings and preparing the respective agenda and minutes for CEO approval• Enabled smooth project succession by creating a comprehensive training package with 32 project documents and an event checklist with 94 steps
Benjamin Ngo Skills
Benjamin Ngo Education Details
-
Operations Management
Frequently Asked Questions about Benjamin Ngo
What company does Benjamin Ngo work for?
Benjamin Ngo works for Intiveo
What is Benjamin Ngo's role at the current company?
Benjamin Ngo's current role is Software Development | Business Analysis.
What is Benjamin Ngo's email address?
Benjamin Ngo's email address is be****@****alth.ca
What schools did Benjamin Ngo attend?
Benjamin Ngo attended Simon Fraser University.
What skills is Benjamin Ngo known for?
Benjamin Ngo has skills like Business Analysis, Stakeholder Analysis, Workflow Diagrams, Requirements Gathering, Project Management, Sharepoint, Meditech, Microsoft Office, Python, C++, Mentoring, Public Speaking.
Who are Benjamin Ngo's colleagues?
Benjamin Ngo's colleagues are Michael Roberts, Amanda Morin Hoyt, Josh Devries, Dave B., Baldric Tran, David Pham, Luke Quinlan.
Not the Benjamin Ngo you were looking for?
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial