Products: Barcode Solution, Auto ID Solution, Warehouse Management Solution, Thermal Transfer Ribbon, Thermal Transfer Label, Direct Thermal Label, Barcode Printer & Device- Collaborated closely with cross-functional teams, including Technical, Marketing, and Operations, to ensure seamless product development and go-to-market execution- Fostered loyalty and repeat business by building lasting relationships with existing customers- Expanded customer accounts by customer-centric approaches such as actively listening, understanding pain points, and tailoring solutions- Successfully negotiated pricing and contract terms with partners (both customers and vendors), optimizing business outcomes- Organized internal & external product training

Products: Direct Thermal Paper & Thermal Transfer Ribbon- Demonstrated proficiency in understanding and promoting the company’s product lineup, contributing to effective sales and customer interactions- Conducted thorough market research to identify trends, analyze competitors, and inform strategic decision-making, contributing to new product launches (Direct Thermal Paper)- Expanded customer and vendor accounts by cultivating strong relationships and identifying growth opportunities- Followed up AR: engaging with clients professionally to discuss outstanding balances and providing clear explanations of invoice details and payment terms- Ensured smooth order processing and timely delivery by closely monitoring the order fulfillment process for customers

Products: Logistics Services- Be excellent in the company's product lineup- Research the market and related products- Extend potential customers and vendor accounts- Negotiate with the partners (customer/vendor) on price and contract terms- Follow the order fulfillment process of customers