Ngoc Han Tran Email & Phone Number

Vietnam

● Develop, create and maintain community partnerships to source internship and graduate job opportunities for students and alumni by fostering mutual beneficial relationships for RMIT Vietnam.● Identify existing activities within RMIT that could include community partners to drive greater social impact.● Present a portfolio of options for employers to engage with RMIT Vietnam for recruitment activities,scholarships, sponsorships, WIL projects, mentoring, committees, guest lectures, etc.● Analyse and report all activity insights by project, semester and year end.● Liaise with the Schools, understand their needs and identify potential collaborations with the community partners based on their needs/requests.● Provide internship and other employment consultations and workshops for students and graduates who have an interest in making a social impact.● Plan and organise community related activities in and outside RMIT campuses.● Collaborate closely with the Careers and the Internship Consultants to ensure dissemination of all opportunitiesand relevant information to students.● Liaise with Communication department to update them on all projects community related that Careers is involved in.● Record in the database new accounts and development of new level of collaborations with existing communitypartners.● Attend community/ industry events for strategic networking purposes.● Develop, lead seminars, talks, workshops that are both offline and online that shares best practices and a learning opportunity for the community.

- Develop a growth strategy focused both on financial gain and customer satisfaction- Conduct research to identify new markets and customer needs- Arrange business meetings with prospective clients- Promote the company’s products/services addressing or predicting clients’ objectives- Prepare sales contracts ensuring adherence to law-established rules and guidelines- Keep records of sales, revenue, invoices etc.- Provide trustworthy feedback and after-sales support- Build long-term relationships with new and existing customers- Develop entry level staff into valuable salespeople

Ho Chi Minh City, Vietnam

- To communicate with partners, donors, and supporters to promote the organizational causes and goals- To prospect, cultivate and steward partners, donors, supporters - To organize activities and campaigns to increase brand awareness, raise fundsand gather monetary or in-kind donations for the organization- To develop grant proposals and apply to available funding opportunities in bothpublic and private sector with the help of the Directors- To manage the Fundraising and Partnership team

- Managed the brand account on 4 platforms (Shopee, Lazada, Tiki, and Sendo) - Worked with KAM of platforms to build the store and push sale - Cooperated with different internal departments to ensure the business operation smoothly - Created monthly promotion plans/ schemes to attract new customers as well as maintain the current customers - Made weekly reports and demand planning to report for the management team and brand team - Checked the reconciliation to claim the amount of money back from the brand team - Worked closely with the brand team to discuss the budget for promotion

Danang, Vietnam

- Recruited daily casual for more than 10 outlets (approximately 100 headcounts per week)- Managed daily casual profile - Made daily casual proposal plans to manage the headcount and budget - Prepared the orientation class for 3 days for 20-30 newcomers - Registered personal income tax for daily casual (from 30 to 90 employees per month)- Coordinated staff welfare including internal benefits, locker management, and birthday cards- Supported HR Manager to organize Trainee Meeting for 20 trainees per month to listen to their voice to analyze the problems and find the improvements - Cooperated with colleagues to organize events: Christmas party, Football, and Green Foody Club- Established and maintained a relationship with other staff members - Negotiated and persuaded people to work for the Engineering Department - Published the news of vacancies via online channels (Facebook, chotot, and hoteljob) and offline channels (poster and word-of-mouth) Achievements and skills gained:- Recruited daily casual for outlets: ensure enough headcount of daily casual to support outlets during the training period

Lloret De Mar, Spain

- Welcomed and served around 50 international guests per day, especially approximately 100 guests in peak season- Cash register- Supported other positions such as a restaurant and an indoor bar- Took order (A la Carte)Achievements and skills gained: - Contributed to KPIs of the company, especially to the revenue for the F&B Department

Rovaniemi Area, Finland

- Welcomed and served international guests- Played with children - Created Christmas experience - Sold products and services

Bachelor'S Degree, Tourism And Hospitality Management

Bachelor'S Degree, Australia Studies

High School Diploma, Literature