Ngoc Mai Tran Email & Phone Number

Hanoi, Hanoi, Vietnam

Lead the BD team to meet assigned KPIs:1. Business Development & Execution:• Prepare and communicate sales plan to ensure KPIs achievement of the team in charge• Explore new business potential to lift up team’s performance• Assure sales quality & productivity2. Team Acquisition & Development:• Build the team from the scratch by utilizing various effective methods/ channels to acquire LPM members• Foster effective teamwork to maintain the sustainability and consistency of the team’s performance delivery & team’s resource• Frequently provide mentoring/ coaching (for performance and development improvements) to LPMs to achieve individual/ team’s KPIs3. Relationships & Communications:• Build effective relationships with both internal and external departments• Thoroughly communicate necessary information/ update to the team

Hanoi, Hanoi, Vietnam

Financial advisory and sales:• Generate new sales by seeking and providing professional financial consultancy to individualcustomers & Achieve sales target• Explore up-sales/ cross- sales opportunities• Actively generate sales leads to build up customer database Customer Service:• Build up rapport and maintain solid relationship with customers and internal operation staffs• Follow company’s procedures and local regulations in implementing transactions during customerjourney (customer onboarding, document submission, claim,..)Branding:• Be an active ambassador to promote company, De La Sól • Personal branding across channels in a professional wayAchievements:- Best LPM Highest FYP 06/2024 (Countrywide)- Best LPM Highest Number Of Clients 06/2024 (Countrywide)- Best LPM Of The Month 05/2024 & 07/2024- Winner of Leader Program: "Sól Pacer - The Next Chapter SS1"- Stellar Award (Branding & Marketing Ambassador)- Éclat (Resilience Award) 08/2024 & 09/2024

Hanoi, Hanoi, Vietnam

Insurance advisory, lead generation, sales commitment, branding and coordinating with frontline operation staffs to ensure smooth transaction and pleasure experience to customer

Hanoi, Hanoi, Vietnam

Responsibilities: - KOLs/Media Partnership- Event & Contest Coordination- Campaign Management & Execution- Social Media Content Creation: Telegram, Twitter, Facebook, YoutubeHighlights: - Implementing 2 IDOs, total raise: $65,000. One of them went to ATH 14.2x- Database of 300+ KOLs. Managing 4+ KOL plans with a budget of $10,000+- Various online contests and offline events

Hanoi Capital Region

Responsibilities: - Managing KPIs 3 official accounts on Tiktok.- Creating content, producing and editing videos for the Tiktok channel.- Proposing ideas to reach to the target audience and solving arising problems.Highlights: - 12K followers and 48K likes after 2 months.- Conversion: 1K subcribers on Telegram channel.

Hanoi, Hanoi, Vietnam

S/S InteriorResponsibilities: - Sub-manager of branding campaigns: communication campaigns, promotion campaigns, Influencers campaigns,...- Supporting branch mângement, working directly to the BOD.- L&D requires: Planning personnel training modules, contacting coaches and coordinating events;- Supporting relation mângement: clients, influencers, partners, freelancers,...Highlights:- 30% increase in B2B customers in 6 months.- Implemented 4 promotions & complementary communication campaigns, the average number of customers increased by 42%/month.- Social media: Fanpage S/S Interior reaches 10,681 likes after 8 months. Pinterest reaches 8100 views/month.

Hanoi, Hanoi, Vietnam

The Office of International Education Scholarships operates in the field of study abroad counselling, career guidance, connecting 100 universities and colleges in Vietnam and nearly 50 leading universities in Taiwan.Responsibilities: - Supporting manager and writing content on social networks: fanpage, group, ...- Writing PR articles, seeding on social networks.- PR event organization.- Customer service. Keeping in touch and taking care of partners.- Supporting and acting on behalf of the director to participate in connecting activities of BNI Hanoi 2 - Chapter Power.