Ngoc Nguyen Email & Phone Number

Chicago, Il, Us

Chicago, Illinois, Us

Evanston, Il, Us

The Leading Equity and Inclusion in Organizations Certificate is a cohort-based certificate program. A new cohort begins every Summer quarter. Candidates for the certificate must complete four required courses plus additional co-curricular learning activities during the program's one-year period.To learn more about the program, go to https://www.sesp.northwestern.edu/masters-learning-and-organizational-change/equity-and-inclusion-certificate/index.html.

Rosemont, Il, Us

Rosemont, Il, Us

Responsible for developing, managing and facilitating programs to enhance and promote the One Wintrust Diversity & Inclusion Roadmap. - Spearhead the design and launch of five Business Resource Groups- Establish first formal sponsorship program designed to increase the representation of women and professionals of color in executive positions with 57 sponsor-protege pairs- Launch comprehensive DEI communication strategy including content creation, internal and external website development, stakeholder collaborations, and employee newsletters- Provide thought leadership and collaborate with executives, business partners and employees to foster and develop programing to progress towards DEI goals

Chicago, Illinois, Us

Partnered with individuals to help them be the best version of themselves, get unstuck and find a fulfilling career.

Chicago, Illinois, Us

My role was to manage and improve the execution of home office initiatives and strategies out to 40 branches across the United States. With a focus on the end user, I was able to use my underwriting, operations, and relationships building experience to solve real-time business challenges. - Developed a coherent communication strategy for timely and accurate dissemination of pertinent information to branch employees.- Conducted multiple organizational-wide stakeholder analyses- Formalized roles and responsibilities descriptions of underwriters and underwriting technicians for lines of business within the Commercial organization- Developed organizational meeting best practices. - Wrote implementation plans- Created and delivered training for various initiatives

Chicago, Illinois, Us

Led projects to improve the underwriting operations for Ocean Marine. - Standardized underwriting documentation process by creating new tools, guidelines and processes- Spearheaded change from paper files to electronic document management systems, including communications, execution planning, training and monitoring adoption- Overhauled and managed quarterly home-office underwriting audit processes- Oversaw annual reinsurance treaty data-collection and purchasing- Conducted performance evaluations of underwriting technicians

Chicago, Illinois, Us

Responsible for the profitability, growth and retention of multi-million dollar Life Science book of business. - Managed agency relationships and made marketing calls across multiple territories in the West Coast and Midwest- Developed deep understanding of the pharmaceutical industry and clinical trial regulations- Provided analysis and consulting to clients on managing product liability risks- Negotiated premium, contract language, and policy coverages- Successfully wrote over $1,000,000 in new business

New York, Ny, Us

Played an integral part in building out Emerging Medical Technology (EMT) organization while managing $3,500,000 book of business.- Responsible for hiring, training, and coaching a team of 10 underwriters- Led projects to improve workflows, develop efficiencies and streamline underwriting documentation. - Established team best-practices to encourage collaborative working relationships between Account Executives and Account Managers- Approved underwriting decisions of junior underwritersChaired the University of Minnesota recruiting team in support of HR and lead large-scale branding events including managing partnerships with university student organizations, career fair representation, and Travelers sponsored University of Minnesota partnership events. Lead a Personal Branding event with Travelers' EVP of Human Resources at Carlson School of Management.

New York, Ny, Us

Graduated Travelers' Underwriting Development Program and managed a multi-million dollar book of Life Science business. I stumbled, failed and learned my way to becoming a well-rounded insurance professional. Developed strong technical acumen in package lines, professional E&O, product liability and international. In 2010, I wrote $1,300,000 in new business.

Master Of Science (M.S.), Learning And Organizational Change

Graduate Certificate, Organizational & Leadership Coaching

Bachelor Of Science, Finance

Finance, Business Study Abroad

Study Abroad