Ngoc Kenny Email & Phone Number

K-Tube

Plan and coordinate logistics, materials, and expenses for board meetings and corporate events. Create and maintain daily, weekly, monthly, and yearly reports for shipping, customer bookings, material processed, and production statistics. Perform a variety of clerical duties, such as managing multiple calendars, creating PowerPoint presentations, word processing, generating spreadsheets, reports, and filing. Reduced overhead by taking on more responsibility with creative and administrative projects. Coordinate work between multiple departments, e.g. human resources, purchasing, facilities, production, materials, engineering, and accounting.

Inland Empire

Provide in-home services to children with autism and other developmental disabilities. Implement effective Applied Behavior Analysis (ABA) methods in a one-on-one setting, and provide behavior management, discrete trial training, floor time, and social skills. Collaborative process with lead to assess, plan, implement, coordinate, monitor, and evaluate the selection of services to optimally meet each individual clients needs.

San Bernardino, Ca

Created major Social Media platforms – Linked In, Twitter, Facebook, and Go Fund Me. Managed Social Media sites and campaigns. Develops and implements Social Media strategies. Engages in dialogue and monitors customer needs. Monitors Internet for related trends and topics of conversation. Developed and managed company website on Godaddy. Administer activities and updates. Provide feedback to CEO. Organized charity campaigns with promotional fundraising. Oversee planning for special events, including obtaining sponsorship and event planning. Prepared related printed materials and publications. Implemented effective marketing strategies and brand plan within budget including Face to Face and direct mail solicitations, social media/web, fundraising events. Developed strong strategic alliances with community leaders, business leaders, service organizations and local officials.

Mcas Mirmar

Assisted the restaurant manager in the supervision of daily operations, direct employees and handled vendor relations. Managed proper procedures for entire restaurant by encouraging team effort. Provided excellent guest satisfaction and increased productivity standards. Conducted weekly inventory and purchased merchandise (i.e. food, alcohol, restaurant supplies). Engaged corrective actions by applying disciplinary one on one conversation when necessary to warrant standards are maintained. Trained FOH (bartenders, waiters) and BOH (cooks and food prep) employees on proper procedures and safety guidelines. Prepared mixed nonalcoholic and alcoholic drinks, prepped and cooked food, serve patrons as needed. Knowledgeable of a variety of mix alcoholic recipes as well as beers and sprits. Ensure cleanliness by practicing appropriate sanitation procedures; maintain high quality fresh food, and proper food preparations. Supervised policies on cash handling on POS system to provide consistent daily drop deposits in company’s safe. Accountable for day-to-day performance of employees and guide them towards goals of productivity and resolve problems. Involved in the hiring process of new employees and conducted new hire interviews. Knowledgeable of medical terminology and insurance claims to inform employees on coverage and benefits.

Spring Valley, Ca

Developed superior problem solving abilities while handling inbound and outbound calls with major corporations such as the Hilton, the Marriott, and other international companies. Successfully traveled and represented Jazzd Inc. as a band ambassador for major conventions. Setup product at trade show conventions for marketing and sales as well as provided customer support. Assisted the CEO with clerical duties such as responding to emails, faxes, incoming calls, filing, organizing the office, and managing hundreds of account on QuickBooks. Managed, organized, and boxed product to be shipped using UPS account. Created invoices and packaging UPS labels for new and existing client orders.

Master Of Arts (M.A.), Applied Behavior Analysis

Activities and Societies: Transferred to GCU

Bachelor’S Degree, Psychology, Megna Cum Laude

President's List

Associate’S Degree, Human Services, Cum Laude

Dean's Honors List

Master Of Science - Ms, Professional Counseling