Leslie Tran Email & Phone Number

Canada

St. Catharines, Ontario, Canada

- Experienced in managing HR functions within manufacturing settings, including familiarity with union regulations, shift work, and production environments.- Managing both hourly and salaried payroll processes, ensuring accurate and timely payment in compliance with regulatory requirements.- Dedicated to providing exceptional support to employees on HR-related matters, including answering inquiries, addressing concerns, and guiding individuals through HR processes.- Skilled in managing HR data files, extracting information for reporting purposes, and supporting management activities with relevant data insights.- Experienced in handling disability management activities, including navigating WSIB processes, managing STD/LTD benefits, and facilitating return-to-work plans for injured or disabled employees.- Proficient in supporting the full cycle of employee onboarding and offboarding, including data input, benefit enrollment, and creation of Records of Employment (ROE).

Niagara Falls, On, Canada

- Consistently exceeds customer satisfaction goals by delivering exceptional service, resulting in increased repeat business and positive feedback.- Assisted in developing and implementing new customer service processes, contributing to improved efficiency and effectiveness in delivering superior guest experiences.- Utilizes in-depth knowledge of local area restaurants, shops, attractions, and transportation options to provide personalized recommendations to guests.- Collaborates effectively with team members and upper management to deliver high-quality service, address guest concerns promptly, and support hotel operations to maintain a positive reputation and guest experience.

Canada

- Demonstrated strong attention to detail, ensuring that all tasks were completed accurately and to a high standard.- Excelled in time management and communication skills.- Gained extensive experience in the event set-up.- Contributed to the success of numerous events through my attention to detail, effective communication, and strong time management abilities.- Provide excellent service in replying to students’ questions and needs.

Ho Chi Minh City, Viet Nam

Advanced Diploma, Business - Human Resources Management

Activities and Societies: President's Honour Roll - 2022 Winter term International Student Assistant - May 2022 to September 2022

Diploma, Hospitality Hotel And Restaurant Operations

Activities and Societies: President's Honour Roll - 2018 Winter term.International Student at Niagara College. Program: Hospitality.

Bachelor Of Science - Bs, Aquaculture

Activities and Societies: Green Earth Team Club - VolunteerExperienced in the Aquaculture field and possess data analysis skills at Ho Chi.